Emeishan Gelaiya Resort

L'hotel è molto vicino all'ingresso della zona panoramica del Monte Emei. La camera era pulita e spaziosa. Il servizio è stato caloroso e premuroso e il riscaldamento è stato acceso prima del nostro check-in. È davvero un gesto premuroso servire del porridge caldo in una sera d'inverno. La sorgente termale è limpida e le luci sono intense. Sarebbe meglio se la colazione fosse più ricca, ad esempio offrendo caffè macinato a macchina.

It is a bit run down but it suits your needs. I was on the 4th floor and didn't find it that nice in the sense that a mosquito still flew in and bit me during the night (you could hear it in the room). And because there's no solid wall separating you from the living room (there's just a shelf), there wasn't any way to effectively shut the mosquito out. The night porridge also came with a piece of hair in it so from that point on, I stopped asking for the nighttime porridge. The staff are not that nice and are actually quite rude. For example, the lady who made my milk tea and most of the front-desk staff with the exception of one. I have to shout out the shuttle driver; he was so incredibly friendly and really made me feel welcome, while everyone else made me feel like a hassle. My Chinese isn't that great but I try my best, and the lady who made the free milk tea acted like a burden when I asked her to repeat things and didn't even bother explaining what it was. They are not that friendly over WeChat either compared to other hotels I've stayed at. Again, I have to shout out the shuttle driver. I never got his name but he was so cheerful and nice. He also helped unclog the toilet several times; not sure if there was some kind of plumbing issue but it clogged almost every single time and so I unfortunately called him a lot. But he was so patient and helpful every single time and he is the highlight of my stay. Everyone else should adopt his attitude rather than being cold over the WeChat customer service support chat, or basically shouting at you because you are having trouble understanding the free milk tea options.

I booked a 9 pax family room before travelling to Emeishan. The family room is wide and equip with necessities. A big thanks to the customer service whom assist to arrange our huge luggages on the check in night and the next morning even though it was a rainy day. She also came to fetch us to the hot spring, a warm night porridge as supper which brought us a pleasure moment on the night.

Very friendly, thoughtful and responsive customer services. Clean room and comprehensive amenities. It was the best hotel I ever stayed in Sichuan, China.

Excellent service, good location. Quickly access to the Emeishan

Very friendly staffs, willing to help. Buffet foods also yummy.