Utente ospite
20 agosto 2023
My most disappointing experience during my 5-week holiday in Crete was at this hotel. The room was aged and unclean, and shockingly, we were charged 120 euros for it! Taking a shower resulted in all the water draining back into the bathroom due to a drainage issue beneath the sink. We had requested a baby bed when making the reservation, but upon our 4 pm check-in, it was nowhere to be found. The owner assured me they would set it up, so I messaged him during our dinner, informing him that he could install it while we were out and that we'd return by 11 pm, as the baby needed to sleep. However, when we returned, the bed still hadn't been arranged. Frustrated, I had to visit the reception once more, where the owner's wife shouted at me when I expressed my dissatisfaction with the situation. Definitely a place to steer clear of!
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