Crowne Plaza London Heathrow T4, an IHG Hotel

🎉This is a wonderful hotel with a clean and elegant environment. The rooms are comfortable and well-equipped, providing an enjoyable stay. The bed is soft and clean, ensuring a great night’s sleep. The staff is friendly and attentive, always ready to meet guests’ needs. Breakfast is plentiful, with fresh and delicious options. The hotel’s location is very convenient, with easy access to transportation, making it ideal for business or leisure travelers. Overall, it was a highly satisfying experience, and I would definitely recommend it! 😋The English breakfast at this hotel was also quite good, with a nice selection of freshly prepared items. It added a pleasant touch to the stay and made the mornings even more enjoyable. 🚬The smoking area downstairs is also quite elegant, providing a comfortable and pleasant environment. It’s a thoughtful addition for guests, allowing a relaxing space without affecting the hotel’s overall ambiance.

We chose this hotel because it's onveniently connected to terminal 4, so we don't have to travel from London city early to catch our morning flight. The room is a bit stuffy. The air-conditioning isn't cold enough even though we set it at 16°C. The toilet has no shower cap, toothbrush, toothpaste, etc. The good thing is, the bed is very big and comfy. We rested well, and that's all that matters.

No room is available at 9pm. Reception’s attitude is poor.  Good to use luggage trolley all the way from train to hotel lobby.