Super 8 by Wyndham Elgin

The staff is very friendly. The lobby area is nice and the guest room is comfortable and clean with one exception. There was dried pee on the toilet seat. The room did not have a coffee pot. The internet was sporadic, tv buffering and difficult getting on some sites. The breakfast is very skimpy. Just waffles, cereal (which was stale), plain sandwich bread, fruit and yogurt. One nice thing is they allowed the homeless come in to take some coffee and a breakfast item after the breakfast hours. I thought that was very kind and considerate.

Beds are very comfortable. Room was nice and clean. (I also stayed at the holiday Inn next door and will say I prefer this super 8 over that.) It was about 20 dollars cheaper and has a much nicer room. The free light breakfast was a nice start to the day. Only reason I'm not giving it a 5 star is because the man at the front desk was not very friendly and lacked customer service skills.

The carpet was wet, there were ants in the room. I reserved a two queen bed pet room and was given a 1 full(?) that I had to try fit in with two kids and two dogs (who don’t sleep on the bed but I could make them sleep on a wet or ant covered floor. The walls has visible dirt all around the light switches. I tried calling to book and was given a hard time upon checking in because I didn’t talk to tTHAT location when I booked I called the number on Google associated with the address and was directed to a call center. I told the call center that I had a very bad experience in 2020 and haven’t been back since and I was taking a chance giving Wyndham a second chance and I won’t make that mistake again. I got no sleep. There was mold on the ac. All around will not recommend and will be leaving a public review.