Hotel a 4 stelle popolari a El Segria

Upon arriving to the hotel you can immediately tell it is out dated, there is a funny smell in the hotel reception, but other than that checking in was okay. We wasn’t provided much information about the hotel and amenities, meaning we missed the restaurant and all of the second floor… That did however mean we discovered a FANTASTIC restaurant down the road next to McDonald’s called Ribs. The rooms seem to have been updated fairly recently (last 5 years), you do get a pack of crisp, two chocolates, two waters, and coffee amenities. The worst part about this hotel is that at certain times of the day it STINKS awful, it can only be described as sewer water! We tried to complain to reception but we were dismissed. The first excuse was plumbing issues, but it became apparent this was a daily occurrence. The pool isn’t open until late May, and the spa is at additional cost, we did not use the gym or any other facilities. Breakfast isn’t great, but it’s the only local breakfast banquet as McDonalds doesn’t have a wide selection. Room service seems to be every other day, to our surprise our room was left open one day, with the lock engaged so the door couldn’t close. I wouldn’t stop at this hotel again, but it did however serve its purpose at a budget friendly cost.

I feel it is only right to write another review for this wonderful hotel. At a time when I have been disappointed by the drop in standards of another independent hotel in Pamplona that has now been taken over by a chain, what a relief it is to find a top class independent hotel in Lleida still providing such excellent service. Huge thanks must go to Mr. Prats and the whole team working at the hotel for making every stay such an enjoyable one. The rooms, spa, restaurant and of course the staff are all of the highest standard. Thank you again for another delightful stay at your hotel.

Cute Hotel with bar and restaurant, unfortunately director made interviews for new workers during Breakfast time… means no COVID 19 control with those future workers…and clients need to show vaccinated papers with ID…we never understand why this guy had no staff office. But staff members where very sympathy full with us.