Holiday Inn Express & Suites El Paso I-10 East

Overall experience was nice, good breakfast, great staff only the shower was a little bit dirty it has some yellow stains and some dirtiness on the walls.

This was my first time at the property in 10 years and it has not aged well. The bathtub has a weird dark brown stain that was 20 inches wide. The elevators were super slow. The hotel smells great in the hallways but as soon as you get in your room it smells like old and wet carpet. For the price of the hotel I think you’d be better off at the newly built La Quinta’s. But honestly every hotel in El Paso is pretty darn bad. So I’d say this one is OKAY.

convenient and clean The staff at the desk were very friendly and helpful - the other staff were great too. I did use the gym 2 days and that was fine - although I can never figure out out to use the TV/remotes! That was likely my problem. Only disappointment was no drinkable water other than bottled water. That might be a Texas thing, but a good source of filtered water other than plastic-filled bottles would be great. The pool/spa were down for maintenance but staff accommodated that and we look forward to that improvement when completed. Overall great. Thanks