Hotel Jaouharat Ismaili

Possible the most unhelpful establishment it has been my misfortune to stay at. Having mislaid my glasses at this hotel I managed to speak with someone who located them and agreed to help send them to me once I was at home in the UK. However, upon contacting this hotel I was told that Morocco has no postal system and therefore I must return to Morocco to retrieve them. The service provided has gone from seemingly helpful to abysmal in a few days and I would warm all travellers to avoid this place at all costs. I have a little hope that they may decide to be helpful but it is important that other visitors like myself are aware of the pitfalls of staying at this place. My request to have my spectacles returned was at my cost so other than being intentionally unhelpful I do not understand their refusal to help.