Chalten Suites Hotel

Не понравилось. Ощущение, что переплатила и отель того не стоит. Номера старые, хоть и видно, что в прошлом отель был хороший- много дерева. Персонал очень хороший, все рассказали, сориентировали, заказали трансфер на треккинг К Рио Электрико. Еда не понравилась. За эти деньги можно было фрукты поставить на стол, а не фруктовый салат из обрезков, пустивших сок.

Nice place, well situated in town, with very good rooms. The restaurant is nice, excellent service but the food is mid. You can eat well for 100 dollars but nothing special in flavor terms, although presentation is very elaborated and the menu has good amplitude.

Chalten Suites is a nice hotel, but not enough to justify a rate of 320usd per night. Located right on the main street, it has comfortable rooms (though not very big and feeling a bit empty in terms of decor). Staff is wonderful and very helpful. However: - Rooms are awfully hot, we tried to open the window at night but the wind can be loud, so you either sweat or live with the noise. Apparently the room thermostat does nothing - Cleaning of the room should be improved. They made our bed and replace towels, but they never replaced the used cups we used for tea so we always had to wash them ourselves. They also never leave you with more than one roll of the thinnest toilet paper, which is annoying. - Breakfast could use a bit more variety. Also, I ordered 3 times a cappuccino and they only got it right once. Other times it was just a terrible blend of coffee and milk without any foam. You also always have to confirm the evening before what time you want to have breakfast, which sometimes can be bothersome. - Laundry is a joke. It was returned to us fast, which was nice, but the state of it was unacceptable. Some socks had soil stains which had not been removed at all and worse of all, the other items such as t-shirts had not been folded but instead literally stored as a crumpled, wrinkled ball. I did not expect it to be ironed but a decent folding is the bare minimum! - Internet is shaky but I guess it’s a town problem rather than hotel, just be aware of it. Honestly, had the rate been around 200 or so, I I would have happily given 4-5 stars. But if you charge this much, you need to ensure your services are top notch!