Utente ospite
17 agosto 2024
My husband and I were looking for a local hotel that would be near my place of work for an extended stay while our house went through extensive renovations. From the first communication with staff at this location, our stay has been nothing but amazing. We needed early check in as our house would be packed up early in the day and the staff was friendly and accommodating when I called and made check in was flawless and easy. We are always greeted with a smile and a “Welcome” upon returning to the hotel, “Have a nice day” when leaving, and “Good Morning (Afternoon or Evening)” from all staff from the general manager to the cleaning crew, to the maintenance staff. The property is extremely well taken care of and very clean. My husband and I agree that the smooth operations and the friendly demeanor of the staff is a direct reflection of a top notch management team. We would like to especially recognize Paula, Kyle, Zuleyma, Vivian, and Daisy who were quick to answer our calls, fulfill our sometimes silly requests, and always made sure our said requests were completed with a quick follow up phone call. Staying in a hotel for as long as we did while navigating the ins and outs of home repairs with our insurance company and the ups and downs of some unforeseen medical emergencies was not easy but your staff and facility have made it a bit easier to get through. The only suggestion we have is to have some sort of shade by the pool (maybe an umbrella or two) to enjoy the beautiful outdoors area on hotter days.
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