Bc Spa Hotel

This was our third stay at BC Spa. The location is perfect, right next to the river and less than 5 minutes walk into the town. The hotel may be showing a few signs of age, but it was clean and the staff are very friendly and helpful. New management of the bar and restaurant have seen improvements in the food and the appearance of the hotel (especially from the river footpath) in the last 6 months. We have booked again for later this year!

I think we were among the 1st guests of the season and we honestly couldn't have been made to feel more welcome. The rooms are lovely and plenty of room for myself, my husband and our 9 year old son. The breakfast was plentiful and as you would expect for a Turkish spread. The pool area is clean, unfortunately a little too cold at this time of year but that's as expected. The hotel is right on the river so lovely for a walk and only 10 minutes steady walk from town. The bar/restaurant is very reasonably priced and again, so friendly. We would definitely visit here again.

This is a beautiful hotel however it lets itself down as it is filthy and the breakfast food is such poor quality. The main dining room is not laid up and dirty plates are left. There is often no staff in there. At one point I called a member of staff over and said you should be cleaning the tables. He was at that point just about to sit down and eat his own breakfast. He picked up a tablecloth white the table down with it shook it and put it back down again. Most of the food is either uncovered or covered with flimsy clingfilm it looks as if the jams And tahini is put back in the fridge and bought out again the next day. The top of the serving area was absolutely thick with dust. On the last day a member of staff was collecting his breakfast with a cigarette in his left hand as the photograph will show. The quality of the breakfast food was dreadful. I’m not a fussy eater, but on several days I declined to go for breakfast. On several occasions, we picked up plates for breakfast and they were chipped. Some were dirty. Some add water sitting on them. The rooms were cleaned very late and at one point we had to ring reception at 3:45 in the afternoon to ask when we were getting our rooms cleaned as we were waiting for clean towels. The tables out by the pool were filthy. Often dirty plates or towels were left for a couple of days, the walkway to the pool shower was filthy and the shower itself was green and filthy The majority of the staff couldn’t care less just didn’t seem to bother. We spoke to a manager who said they’re struggling to get any staff and they can’t get any decent staff. However, there was always a glut of staff sitting around reception doing nothing. We could not sit on the patio as the view was blocked by tables and chairs piled high.

Restaurant review, not hotel. Ate at the BC SPA restaurant located on the riverside. Agreed with manager, nice older man night before to book a table for 7 the next night. Arrived, not many people at restaurant, provided water quickly but didnt take actual drinks order until 20 minutes later along with main meals. Ordered Adana kebab, Pide, chicken stroganoff, 2 x mushroom omelettes, filet steak and chicken snitzel. What we actually received was the Adana kebab, pide, 1 mushroom omelette and chicken stroganoff. Tried to give us a chicken curry with 2 lots of mushrooms. After people who received their meals finished, still no sign of the filet steak and mushroom omelette. Another 30 minutes went by and still no sign. Manager went off to see what was happening. The chicken snitzel was also raw (see photo) thus went over once more to speak about this to be told by another male that it is cooked medium. Not sure he realises chicken should not be provided raw. Paid for what we ate and the drinks. Felt sorry for the manager as the chefs were not able to cook simple meals and disorganised beyond belief. Will not return and no wonder there are no customers.

Taken here for 2 nights when our EasyJet flight home was cancelled. A very quaint hotel, though a little tired. Room was adequate and AC worked well. Breakfast in their riverside dining area made very memorable by a visit from a Nile turtle 🐢. Hotel staff very knowledgeable about turtles. Spa area very good. Ample swimming pools and close to town centre. Relaxing atmosphere…would recommend.

The hotel is in a fantastic place on the riverside, close to shops, bars & restaurants. Is in a very quiet location, so not for the rowdy, lively people but great if you want a quiet holiday with great access from your room to the pools, as all within close proximity. Also no entertainment just the spa, but plenty going in close by. The room was lovely, had a fridge that worked when it decided to. Beds weren't to bad but could have had a few more pillows. Storage area for clothes was very good & the bathroom was huge with lovely smelling toiletries. Our room was at the back so our balcony was near the workman's area, it was very untidy & full of junk including a dogs kennel! But we did have one of the pools a few steps away from our door. As for housekeeping, non existent out room didn't see anyone for the days we were there & apparently we were not the only ones. Had to help ourselves to extra toilet rolls! The desk staff spoke very little English & would rather ignore you by looking busy, than actually deal with you. The breakfast was not great. Only tea or coffee available & no milk the first day & if you wanted fruit juice you needed to go to the bar & purchase first. Very Turkish breakfast with boiled eggs, meats, cheeses , none, to very little bread supplied. No cereals, fresh fruit or pastries/pancakes, no eggs cooked to order. The dining area was extremely hot with one Aircon unit mostly faced away from the dining area but more towards staff, if you could find one. We found out it has recently changed hands & that breakfast used to be a lot better with more choices. Can't comment on the bar as we didn't use that. Would I go back. For the location, yes but unless other things improved, I very much doubt it, especially when there are other hotels much cheaper in the area offering more.