Utente ospite
14 dicembre 2024
Our stay at Mövenpick Egerkingen was a disaster, especially during breakfast. Guests were segregated into groups and served drastically different breakfast qualities in adjacent halls. While one group enjoyed a rich and fresh spread, our group was given stale, limited, and unhygienic options, including dirty glasses, smudged tableware, and unclean tablecloths. Worse, we had to set our own tables and fetch napkins. Adding to the humiliation, a staff member blocked access between the areas, enforcing this segregation and making guests feel like second-class citizens. When we raised concerns, staff dismissed us with a smile, offering no explanation or solution. This discriminatory and unprofessional behavior is unacceptable for Mövenpick. Travelers, especially from Turkey, should avoid this hotel. Think twice before booking—you might be classified as “B-class” instead of receiving the premium experience promised. Mövenpick Egerkingen has failed on all fronts. .
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