Bouffer
24 giugno 2024
We arrived by tram from the airport, it was raining cats and dogs. It took a while until a grey haired middle-aged lady opened the door, she told us she didn't expect any guests at this time of the day. We were 45 minutes early, it was 2.15pm, check-in is earliest at 3pm. Since it was raining I asked whether we could wait those 45 minutes in the lobby, the answer was a short "NO". Then I asked whether we could at least leave our bags behind. Again she replied with "NO". She basically sent us outside into the rain again, with both our huge bags! This is not a form of welcome anyone would expect at the room price of 300€ per night. The room was good but there was a lot of street noise.. Anyways our stay was ruined by the rudeness and incompetence of the welcome procedure of that lady in the reception. Never EVER again.
Traduci