Sheraton Grand Hotel & Spa

This is not a 5 star hotel! I have to be honest, I have stayed in many 5 star hotels across Asia and to come to Scotland I had hoped for better. I booked this hotel for two nights with my daughter who is in her 20’s. Check in was swift and the twin room we were allocated was basic and not very big. Our room overlooked the Usher Hall and Castle. Breakfast the first morning was very disappointing. There is no buffet breakfast, only al a carte. You were to choose a starter eg. Porridge, overnight oats and then a main: full cooked breakfast, pancakes with bacon. However, all the food came together, which meant that if we’d eaten the yogurt first, the main courses would have been cold. I complained to two different servers and neither of them offered so much as an apology. To use the One Spa, you have to have booked a spa room or pay extra…definitely not worth it. This should be included for all rooms. Don’t book this hotel, there are many better hotels in Edinburgh for the same if not less money.

A really good hotel, nice facilities with good food at the bar, I haven't tried the restaurant.

Very nice hotel, amazing spa, great service all round

Very good hotel and fantastic service ! The food it’s amazing

Amazing place

酒店枕頭翻過來有黴點… check in時間到了三點但是説沒打掃好，又等了40分鐘去問還是沒好，最後衹能給一個打掃好了但沒有視野的房間。 行李沒有人主動來幫忙。前台電話打了三次才接通… 雖然後來的給換了房但還是整體體驗不太好。