Spark by Hilton Eden Prairie

Hotel was being remodeled, the room we were in was one of the newly remodeled ones so very clean and comfortable. Breakfast was kind of blah, sausage and eggs. Every day, coffee was completely gone by 8 AM Monday morning leaving us to have to stop at the gas station when we hit the road. Freezer in the room did not work. We tried to chill ice packs and small bottles of water and they just got cold like in the fridge.

I have stayed at many Best Westerns in the past and always had a decent experience, but this was my first poor experience that was bad enough that I wanted to write a review which I usually don't do. Location: If you need to be in Eden Prairie this is a wonderful location. Takes about 20 minutes and $25 + tip if you are taking an Uber/Lyft. It is located across from a Target and a gas station with a convenience store and close to a big mall. Right next door is Cub Foods (grocery store chain). On the other side of the parking lot is a SmashBurger and a lot of other places to eat within walking distance. Room: The room was nice. Felt a little cramped if you are looking for a working space, but otherwise it was a nice, clean, and comfortable room. The room I was assigned had a broken AC that was blowing very humid air and created a pretty bad smell (like old pet pee on the carpet). I asked the front desk for a room change and they said it needed a manager's approval who will not be available until next day. The next day I asked a different person at the desk who took one whiff of the room and changed the room immediately with no approval required from anyone else. Breakfast: The breakfast was pre-made fried egg patties (the kinds used at fast food places for breakfast sandwiches) which were dry at the edges. It was so gross that I spit it out on the first bite. They also had bacon and sausage in hot trays. The bagels and muffins tasted stale, and the only fruit was days old oranges. They also had some yogurt and a waffle machine, but I didn't see anything that you can use to make waffles. On the second day they did not even have bread for toast. I ended up eating at a cafe during my entire stay there. Internet: I was trying to work but the internet was flaky and consistently dropped every 5-8 minutes at all times of the day. Little things: While these do not affect the stay, they do change your experience. The first room I was in the faucet in the bath tub was loose and shower head didn't let me change the settings. One of the cupboard doors won't hold so it stayed open. The second room was put together much better but the bath tub won't drain after the shower so I had to hold it open so the tub will drain. They are going through some face lift on the exterior. Hopefully, they will update inside too but I cannot recommend this place in it current state.

Rate was very good for my stay, room was nice and clean and quiet. Breakfast was good, not a lot of options but still good. Location was perfect. Friendly staff.

We use to stay @ Hampton Inn ALL the time without fail until they stopped cleaning the rooms last year. As of 2024 they now clean only every 2nd day - however @ BW your room is cleaned DAILY. Location in Minneapolis is excellent - close to Hwy. Nice rooms. There is a pool. Breakfast is average to good as they need to change up the variety more each day. Otherwise an overall yummy breakfast - eggs-sausages-waffles-cereal-toast-mini cinnamon buns-bagels-yogurt-coffee-juice... Water pressure in shower is also excellent btw. Nothing fancy but it is nice - go ahead make the booking & go chillax!!!

Very clean hotel, room was wonderful and quiet. Easy access to and from the freeway and ample parking . Staff were very friendly and very helpful. If in the area again I would be going back to this hotel.

First and foremost, Shirley, who manages the breakfast is outstanding! She treats this as her own home, with special baked goods, greeting everyone, and overall great customer service! She had special soups & salads in the evening for guests. She made our visit! Our last day was her day off and it showed, as the other employee didn’t have things ready, no coffee & was grumpy. The workout room needs attention as it was never cleaned, same dirty towels, no clean towels or paper towels for cleaning equipment. We will return if Shirley is still there!