Premier Inn Ebbw Vale

We really chose this Premier Inn for convenience of its location. We were in Wales for a family funeral and we wanted the reliability of Premier Inn. You know what you're getting. It is very handy for the major routes and plenty of parking and price was excellent. And we had a great stay. The room was very clean and the bed was really comfortable. The staff were lovely. Couldn't have been more welcoming and helpful. We hadn't booked breakfast but they made room for us and had a good selection of hot and cold food. I wouldn't hesitate to recommend this one.

We came here last minute after leaving a different hotel down the road. But there were no problems with the check in. Very friendly reception staff and a lovely room with a lot of space and all the things you’d need. Had a nice breakfast in the Brewers Fayre too with my 10 year old niece eating for free. Thank you for a nice stay.

Lovely hotel and staff are amazing and so accommodating. They moved our room to be nearer to our elderly parents and couldn’t do enough. We love returning to visit family

My mum stayed with you ( as she does every august ) when she comes down to stay with us in south wales ; she loved the room and location. Friendly staff who are attentive and talkative helps , as was assistance when she needed it, one thing to pass on would be a wet room to be available with a normal height bed for people who are disabled but don't require a wheelchair ( for the lower bed ) . She stays here every year and will be returning again for sure, keep up the great work

Great stay as normal Tracy and Karen lovely welcome from them attended to all our needs would recommend this premier inn

Wonderful customer service! Arrived a little stressed as had planned to leave our car and walk to the station to get the train straight into Cardiff. We booked this hotel because Google map said the train stn was 5 minutes walk when I booked months earlier. The plan was to leave our bags at the hotel (they had kindly confirmed we could do this ahead of check in). I had arranged this weekend as a birthday gift for my Dad and taking him to see Billy Joel. Unfortunately the Sat nav now gave a 30 minute walk to the station (I’ll explain below) so we opted to go straight to the station. As we pulled up the train pulled away. I had made a surprise booking at The Ivy and we needed to get that train! Despondent we re routed to the hotel meanwhile I’m calling The Ivy to see if we could move our slot, but no as understandably everywhere was chocka that weekend. Courtney was on reception and straight away she was so warm and friendly. She booked us in and took our bags. She explained that there were 2 stations within 5 minutes of each other and we had gone to the stop just before the hotel….Argghh! Only 1 had shown up on the Sat nav (please check if your ever in a similar situation) She suggested other places to try and have us the train timetable. We made our way to the station & yes it’s 5 minutes which was so good for Dad as he has knee issues. Billy Joel was amazing and the icing on the cake was when we got back we were again greeted so warmly by reception and found Dads room decorated with Birthday banners, a card and a bottle of red wine & shortbread Same in my room with the addition of a face mask and a lovely thoughtfully written note. I mean talk about kind and considerate, we were so touched! Thank you Courtney and the other staff for making my Dads once in a lifetime treat so very special!