Hamlet Hotels Maidstone

Everything was great The room the staff very friendly and the food was delicious. We stay here again

Excellent hotel close to everything fantastic location

Great value. The hotel is a bit tired and the upkeep and repairs have been very poor. The staff are wonderful and it’s clean, linen is fresh and food is good. There are no switches or plugs for the lights or phone charger beside the bed so you have to get up to access them.

Great value for money Had evening meal and paid extra for full English breakfast. Both were great value for money and well presented. Hotel room had everything needed and we enjoyed a quiet, comfortable night. Staff lovely, helpful and courteous. Wanted to please their guests. Check in was self service but a little difficult due to us having booked though a booking site. Receptionist had to sort out the difficulties. Would prefer a smooth person led check in.Hotel tired in places update in decor needed in public areas but overall good stay and we would return.

Great service from Manjo. Really helpful and very positive guy. Unfortunately the room was dated, warn broken wardobe, little pressure to shower, old carpet, poor iron. Restaurant times really dissapointing evening meals finished far to early breakfast only until 830am. Didnt get either in the end

Not a good experience.Staff overly attentive in an annoying way apart from a 15 year old girl waitress was lovely and only staff member who seemed to know what to do.room was very basic and outdated dirty marks on doors no lock on bathroom door curtains on window badly worn and falling apart beds very uncomfortable . A shame as this hotel used to be outstanding will not be returning