Capital Inn and Suites

I didn’t even stay at this property, i booked a new hotel stayed there and didn’t even get a refund. Guy at the front desk tried to steal 50$ from me night of stay.

Horrific - non-smoking room stunk, stunk, stunk. Bed did not have a blanket (it's winter in Albany) - just 2 thin sheets, super noisy because the walls are paper-thin. Receptionist insisted i pay $15 pet fee (no fee is stated on *******) and wanted cash, which i'm sure she pocketed. Go someplace else.

Worst room Ive even seen!Smells bad,writing on the walls,stained lamp shades,the carpet through out had cigarette burns in it ,there were ashes on the floor ,the mirrors were dirty ,very bad …We were there for 30 minutes and checked out .

Just spend the extra money and go somewhere you can be comfortable. The neighborhood is quiet but it appears people live in the hotel as you can see the same faces doing daily life errands. Shades held with duct tape, dirty sheets. Charged us $75 deposit and were told cannot smoke in the room, yet proceeded to give us a room that smelled like 10 boxes of cigarettes. Just not a pleasant experience. A shame

The only thing that was clean was the bed. The floors and bathroom were disgusting. There were people in and out all night with dogs. People smoking **** in the building that we were told this was a no smoking building.

DO NOT STAY HERE, AND DO NOT GIVE A DEPOSIT WITH YOUR CARD! Was told 5-10 business days with debit card abd that I was getting deposit back when she looked up the room #. Will tell you to check with YOUR bank when the 5-10 business days are up even though they never sent it back! Kids running all over screaming and yelling in the hallways and early in the morning! Went to continental breakfast and was stared at like I didnt stay there and then asked my room # and name rudely. Room door didnt lock, and the 1st time entering barely opened due to broken swing piece at top of door. Floors were not clean, so dont walk barefoot. 3 flat pillows on the king size bed. Definately wont pay for this place again! Scammers!

This place is terrible. There are people living there. They upgraded us to a different room because we aren’t smokers. We had to wait for them clean the new room, which was not clean at all. The floor was filthy, things were broken, tattered and torn. The sink was dirty just under the countertop. The air conditioner was loud, a light turned on and off all night, and the toilet ran periodically all night long. The hallway was filthy and smelled terrible.

i ate the inn's honey nut cherios for beakfast. easy to drive to albany downtown and elsewhere

This is the worst hotel. Dirty a bunch of kids running around. Theres a truck with a flat tire thats not plated and looks like its been sitting there for months. Thats just 1 truck. There are 2 other cars there also that are off the road and should be brought to the junkyard. Not to mention, I reserved a non smoking room .onths in advance. When I got there there was only a smoking room available so they set us up with that until 6 hiurs later when they can switch me in the original room I reserved. We couldnt stay in the smoking room because it smelled so bad we couldnt breathe. Lastly, we rent the room for our Bridesmaid to get ready for our wedding and couldnt leave the gowns in that room or they wouldve smelled like the room. You wouldve figured they wouldve comped us something but nope. I do not recommend this hotel. Disgusting and owners are very rude