Residence Inn Philadelphia Great Valley/Malvern

very bad experience, the air conditioner is very noisy and keeps me awake all the night.

I would definitely recommend this hotel large room, comfortable and clean I was just not impressed with the breakfast

This property exceeded my expectations. I will definitely stay here whenever I am back in the area. Everything is way above average.

The room was not clean. The shower and towels had hair on them. There was a big and crib (not requested) in the room.

The front desk staff was amazing and the hotel was very clean, safe and parking was easy. There was a restaurant and a Dunkin in the same parking area which was very convenient. Loved the room layout, lots of storage space and a fully equipped kitchen. Things I did not like were the amount of yelling kids running through the halls for hours at a time. This is not the hotel staff’s responsibility but just a warning to future guests, this hotel seems to be a prime location for families with sports tournaments in the area which apparently leads to a bunch of unruly kids running around in the evenings. Only other issue was a very uncomfortable mattress. Breakfast was satisfactory and there was a lovely outdoor area with a gas fireplace. I would stay here again solely based on the lovely staff and the spacious, affordable rooms.

The staff is phenomenal and extremely accommodating. The pool is great, and so is the gym. It has a peloton! The breakfast was sufficient. We had trouble with our first room (ants) and the staff allowed us to change rooms. The second room had a shower that did not drain ant all. Overall the rooms needed a good wipe down and deep cleaning, in my opinion. There were fingerprints on a lot of surfaces, and dusty areas throughout each of the rooms. I don’t want to eat on a table that has remnants of food from previous guests, but maybe that’s just me! I wiped surfaces myself. The sofa beds are extremely uncomfortable but that’s my fault for not booking a room with two queen beds. The King bed was comfortable.

The stay was overpriced for the dog for one night. We didn’t know until we got there and already paid for stay. 300.00 for one night is unacceptable

My stay was great. This hotel is extremely clean and beautiful. The woman who checked us in (the lady with very short hair) was excellent. She was not at the desk when we arrived because she was helping someone else but as soon as she came back check-in was great. She deserves a promotion because she provided excellent hospitality. We were in room 218 and we had no water in the shower but I never called the front desk to ask since we were running late to our next destination and had no time to wait for it to be fixed. Maybe we just didnt know how to turn the water on since it was an accessible room. Breakfast was great and had plenty of options and the lady who checked us out was very nice as well. The pool was very cold and we could not get in but maybe is because we went there at 10pm or so. Overall the hotel cleanliness and the staff made our stay great and I would be back if I am around the area. Stay here , I am sure if you have a problem the staff will gladly help you with it. We just were in a rush and didn't ask .

Found bugs in sink & bed looked like it had been slept in before our arrival!