Marian Resort and Spa

We booked this after staying a few months ago (it was amazing the first time!) And we paid an extra £80 for a 1 night stay. We were very disappointed. We expressed all our concerns on checking out and was told we'd be contacted but heard nothing despite me sending a follow up email. We were also told that all the staff had changed between when we last came. The lodge; The lodge was not as good as last time - *No soap or shower gel *Unclean cups - and nothing to clean them with *Blocked toilet *Shower useless Spa; *Showers at pool cold *Holes in the towels *Men's changing room flooded Restaurant; *No soap in ladies restaurant toilets and smelt awful *No toilet roll in men's *Had to ask to order food half hour after being seated *Dirty plates on table/table unclean *Wrong food order came *Waited over hour for kids pasta, we'd eaten our before kids came *My food was burnt *Dirty dish with chips in *Kids given cheap pasta not the ribbons on menu *Half the menu items not available *Cheddar not feta on burgers making it drip in grease * Breakfast chaotic Overall such a disappointment especially at £250 a night and especially as management can't be bothered to make contact and discuss the concerns.

After our previous visit in April I stated that we would return. Being true to my word we have just completed a three night stay with family to celebrate a Birthday. We hired two Lodges with different contrasts. Four adults stayed in a 2 Bedroom premium Lodge whilst another two adults stayed in a one Bedroom Classic. Both accommodations were excellent with facilities like Microwave, Cooker, Toaster, Kettle, Fridge and even an Ironing board and Iron. An improvement on our previous stay is the Bistro table and chairs on the Veranda which lets you chill and let the world go by. If I had any criticism about the accommodation would be the cobwebs around the veranda though they were easily brushed away. We visited each Bar which offer something different to facilitate all preferences being either Sports, Music or a little relaxation. All staff are friendly and helpful, with special mentions for Dominique ( Manager ) and Victoria on Reception who is so nice and friendly and ensures that you are happy with your stay. I will be returning for a late Autumn break and I have also booked for our Summer Holidays next year. I just Love the place, so different and Special.

Not the Peaceful Retreat I Expected The Marian Resort & Spa looks attractive from the outside, with its chalet-style village that is especially pretty at night. However, the reality of staying here was disappointing. Accommodation The interior of the chalet felt rather basic and minimalistic—there was no table lamp, no coffee table, and the lounge lacked any sense of comfort. A musty smell lingered inside, and the rooms had very little natural light. Practical details were also overlooked, such as nowhere to place toiletries in the shower, and I even noticed electric wiring outside the cabin, which didn’t inspire confidence. Noise was another problem: heavy footsteps and banging doors from above disturbed the evenings and nights. Dining This was where the stay really fell short. Breakfast was chaotic, with no one clearly in charge. If you asked for something, you weren’t guaranteed to get it. For example, I had to ask several times before my gluten-free toast finally arrived, and even simple details like salt and pepper pots being filled were overlooked. Dietary needs and intolerances are not well handled overall. A chocolate croissant was placed next to gluten-free pastries, making contamination almost certain. Items weren’t labelled, and staff seemed unsure how to advise on intolerances. This is a serious gap in service. On top of this, healthy options were very limited. There were very few high-fibre choices, and many of the available items were loaded with sugar and fat—hardly what you’d expect from a spa resort that should be promoting wellness. Evenings were slightly better organised, thanks to a maître d’ overseeing the dining. But the atmosphere was spoiled by very loud disco music coming from the bar area next door. With the doors left open, it carried straight into the restaurant and made dinner feel anything but relaxing. The dining package is also confusing—the “£25 dinner” option is not a fixed menu but treated as a deposit against the bill, which doesn’t represent good value. Atmosphere The resort clearly attracts younger groups and parties, which brings with it a lively but often noisy environment. If you’re seeking a peaceful getaway, this may not be the right choice. The outside is undeniably impressive and gives the feel of a Swiss village, but the inside experience and running of the resort fall short of that promise. Spa & Pool I didn’t use these facilities, so I can’t comment. Overall While the chalet village looks appealing from the outside, the interior standards, lack of attention to dietary needs, limited healthy choices, breakfast disorganisation, loud evening music, and poor-value dining package meant the stay was not what I had hoped for. This resort might suit younger visitors looking for a lively break, but it’s not ideal for those wanting comfort, quiet, or good dietary support. I would not stay again.