Wachau-Living

No shower curtain, wash cloths, towel bar, soap or shampoo. Only 2 coffee pods. No laundry facilities despite advertising. No fan or air conditioning. Scene out the window was a rooftop. Would not return for the price.

The apartment was gorgeous! Large & airy, amazing location. A few issues… I had to track down someone who spoke English in order to get access to the apartment. Right after I booked the apartment a few months ago, they did send me information about parking, but there was nothing about a code to get the key for the apartment. I booked through *******, which was probably part of the problem and probably would’ve had fewer issues had I booked directly. ******* also gave the incorrect address of the apartment which caused confusion. We finally got into the apartment and were very pleased with it. Unfortunately, zero toiletries were provided. No hotel size shampoo, soap, etc. Luckily we had a little bit with us from previous hotels, but this is a simple thing that should be stocked at the apartment. Also, an amenity that was advertised was laundry in the unit. This was not correct, again we had to speak with the desk at the hotel adjoining, get a key for another apartment, and use their laundry, which was not very convenient. The hotel beds were very comfortable, have a nice quality, linens, and plenty of fluffy towels were provided. Beware, it is difficult to find a place in Duernstein to eat dinner past a certain hour as most of the business comes in the middle of the day from the river cruises that stop in the early part of the day.

Jolie région mais on nous prend pour des touristes La note attribuée à l’établissement n’est pas du tout justifiée. L’accès à l’appartement n’est pas pratique du tout. On doit se garer devant une épicerie pour avoir les clés, puis la traverser avec les bagages et aller à l’étage pour accéder à l’appartement. Le parking est à 600m de l’appartement. La propreté laissait à désirer (sang de mouche écrasée sur la fenêtre non lavée). La poubelle était ouverte donc les odeurs était présentes. Bien entendu elle n’était pas enlevée de façon quotidienne. Malgré que les services de laverie et « entretien tous les jours » soient indiqués sur le site, ils ne sont pas prodigués. Ils ne font jamais le ménage durant le séjour. Pour laver le linge on doit se rendre à l’hôtel 5 étoiles dont dépend l’appartement et ce service est payant. L’appartement est dépourvu de climatisation et nous devions dormir les fenêtres ouvertes. Étant donné que les chambres donnent sur la rue unique du village cela peut être bruyant.