Hotel Home2 Suites by Hilton a Durham

I was stay 5night here on May29 to Jun3. 2023 My dauther said itch after atay here but we don't know reason why until we found bed bug at room(sofa bed mattress). I telling to front desk and the make change room for our left booked night. and I found cockroach at new room(differance floor) so.. when date of checkout Im going to front desk and ask for terminate to our goods. because we don't want bring our goods to our home. it will make more big problum. but they said I should bring all goods to my home now we can't left our goods at hotel after checkout. ??? also they said it is not bed bug. what?... I just ask termination from terminate company to our goods own from hotel for no more big problum. but they said it is not bed bug and they will throw away to our good if we left our goods at hotel. I has call to police for this situation and they provide storege for our goods, but still they said it is not bed bug and they will throw away to our all goods. please look my photo don't you think it is bed bug and cockroach? also I have movie bed bug and cockroach moving at hotel room. it is not possible uproad to here. I will make bill to hotel for replacement cost when hotel really throw away to our goods. I hope no one getting situation like us. remember first room coming bed bug and second room coming cockroach, is you trust to clean this hotel? even also hotel.manager said it is not bed bug, it is not cockroach, it is not our hotel's picture..????? It mean is they not gonna be hire termination company. they will provide same room to ohter guest on today without termination. They must be accept my claim and hire termination company for future. but they not.. they don't want spen time and money fir termination with specialized company. Im one of Gold member at hilton also have Globalist tier at Hyatt. I never has been experiance like this at Big brand Hotel.Im sure this hotel is most worth hilton in the world I will claim at website where I link to youguys. and hire lawer if I need. I will update result about this situation until case will closed.

This Homewood Suites by Hilton Durham-Chapel Hill/I-40 hotel in Durham, North Carolina is an all-suite property located in the Durham Chapel Hill area. This lovely Homewood Suites hotel is the perfect place to call home. Our friendly staff and management team are eagerly waiting to offer you exceptional North Carolina service and atmosphere during all hours. Our complimentary Suite Start breakfast each morning will help your day get started. To help you relax in the evenings, the Homewood Suites Durham Chapel Hill hotel in Durham, North Carolina offers a complimentary Welcome Home Reception with a light dinner and beverages, including beer and wine. In addition to the staff, the suites themselves will make you feel right at home with each suite offering a full kitchen, separate living room and bedroom. The hotel also offers a fitness center and a beautiful outdoor pool and patio area with two grills. The Homewood Suites Durham Chapel Hill hotel in Durham North Carolina is only minutes away from the new ''Streets at Southpoint Mall'', UNC Chapel Hill and Duke University. From the Homewood Suites Durham Chapel Hill hotel...Welcome Home! Make Yourself At Home!