Hotel Victoria - Maison Caerdinael

I was put off by the cleaning supplies laid about at the top of the stairs throughout the stay, the fan in the shower spitting dust at us when turned on (it was completely covered in dust), and the maid sitting and waiting for us right outside our door on the floor for us to checkout. The toilet is in a very small closet and breakfast was a bit lackluster as well. I think since Durbuy is a very touristy place they can get away with it since the rooms will fill anyways. It wasn't terrible by any means, but it could have been much better with very little work. It's a beautiful location that I would return to, but perhaps I would try another hotel. It has a steakhouse that I did not try so I cannot rate it.

It seems Durbuy’s only purpose is to rip off tourists. The hotel doesn’t have any onsite parking as advertised instead it’s either public parking or they have a couple of reserved spaces in a residential garage for ten euros a night, which we did. The room was ok, but small. The breakfast was awful. Seems it’s laid up once at the start of service and not refreshed. No staff about. Stuff was running out. Nothing really looked appetising to eat, so we left it. We found an excellent roadside restaurant about 20 minutes away. But the town. Oh my god it’s awful. We found a decent bar for a few beers at our 4th attempt. We then went back to the hotel for a quick sleep, which overran and we reappeared and 9:15pm. We’d already discounted eating anywhere as there wasn’t anything that looked any good. We just wanted another quick drink before bed. Everywhere was closed! Even this hotel refused service. Proof that it’s just a tourist-only town. We then headed to Bruges where we have a favourite bar that we visit. The staff there also confirmed that Durbuy isn’t a pleasant place unless you liked being ripped off. Avoid avoid avoid.

A fantastic place to stay. Room 40 is a dream… check it out.. a unique experience!

Good: - Breakfast is very good - Friendly staff - Cosy room Bad: - Our room wasn’t a rustic one as always shown in the official pictures, but one with a lot less character - WiFi isn’t the fastest - No night reception And then there was this major incident that blew away everything. The rooms are not airconditioned and was situated in front of the “Le 7 by Juliette”, a restaurant owned by the same person as Le Victoria Hotel, at the other side of the street. As the name “Le 7 nu Juliette” implies, it opened on July the 7th. Aparantely, the restaurant organises a big party at its outside courtyard on that date, every year. We stayed that night in the hotel and we slept for about 2 hours - combined. It was a completely miserable experience and we woke up with a heavy headache. There was a DJ banging music until the early morning hours in the middle of the town on an outside square, just in front of our room and no night reception. We called the police but in absence of Durbuy having its own patrol unit, we didn’t saw any action from them and the party just went on ruining our night and thus stay. The next morning during check out I went complaining and asked for a refund. The receptionist didn’t considered that a fair question. I asked for the manager but she said there was none, although she herself had not the permission to allow for a refund. So same story: this hotel (owner) doesn’t give a thing about the people who are paying him. Beautiful hotel, but don’t go there.

Valentijnweekend gedaan en coup de coeur formule genomen, restaurant was echt niet ok, we zaten er van 19.30 u met onze apero, om 21 u hadden we nog niks gekregen van hapje, om 21.30 kregen we dan wat quacamolé met ovenbrood , 22u begonnen we met een voorgerecht 2 venusvruchten met sojabonen en zoete aardappelpuree, hoofdgerecht taaie eendenfilet met sojabonen……. Dessert trok ook op niks. Hotelkamer was ok maar toen we in de douche stonden viel de elektriciteit uit, algemene panne! Dit is die avond dan nog eens voorgevallen. Wij kennen veel van Durbuy maar daar gaan we nooit meer terug !!

Dès l'arrivée dans la chambre, une bouteille d'eau entamée par les précédents occupants traînait sur le meuble sous TV !!! Nous espérions que c'était la seule mauvaise surprise, que nenni : - propreté (si l'on peut dire) inexistante avec de nombreuses toiles d'araignée, longs cheveux dans la douche, le sol du WC très partiellement nettoyé (en tout cas pas derrière la porte), - éclairage LED de tête de lit fonctionne à 50%, fibre arrachée sur parois douche,... - mur p****mé de trous d'anciens stores probablement. En résumé : vu le prix, une seule chose à faire, allez voir ailleurs !!! NB : Je tiens à disposition les photos figurant les points mentionnés ci-dessus.

Belle expérience. La décoration je la trouve très belle et aussi chaleureuse. Le personnel très sympathique et aimable.le check in et le check out était parfait La chambre était très correcte propre et grande. Le restaurant est très bon.les Plats etait très bon. l'expérience au restaurant était top. Le petit déjeuner très correct il y a un peu de tout c'est parfait le petit déjeuner.Rien à dire de négatif

Nous avons testé le restaurant grâce à un bongo, la cuisine était excellente, rien à redire, dommage que la cheffe de salle ait été aussi antipathique… compliqué d’encoder le bongo et nous en avons été pénalisés…

Hôtel moderne, agréable, très bien situé au centre de Durbuy. Personnel cordial. Chambre propre, sdb aussi. Literie très correcte. Pas de parking mais cela est le problème à Durbuy. Pas de climatisation -＞ anormal pour cet hôtel de standing avec des prix plus hauts que la moyenne. Il faisait de plus chaud et pas possible d'ouvrir la fenêtre car les chambres donnent directement sur la terrasse du restaurant où les clients festoient à tue-tête... Fenêtre fermée, c'était déjà très très bruyant.