Old Palace Lodge Hotel

Hotel is nice and located next to the mall and a supermarket. Very good for the price. Unfortunately theres no AC and I turned the heating off, the temperature of the room was very hot. Not sure id stay here on a hot day. Other than that, very good water pressure, very helpful staff, lovely outdoor area. Next to everything you need.

Good night! I was satisfied with Alex’s service .. very good

Nothing to like. Its so wrongly advertised as an upmarket hotel, no restaurant or bar as advertised? Rooms are less then basic, dirty, felt more like someones bedroom or being in a hostel and the reasons for this are (which you aren't informed about prior) is that its now being used as temporary accommodation. Information which should be disclosed ??? Whole reason for our stay was completely ruined because of all of the above issues and wrong advertising and information. Rooms are worth £30 if that so there will an incoming complaint and refund expected

Lots of children running around the corridors and crying and screaming. Woman sobbing all night I couldn't sleep.

Can honestly say this was one of the grimmest hotels? I’ve had the misfortune to stay in in a long time. Despite apparently being a four star hotel, what they don’t tell you is this hotel appears to be a migrant hotel which also allows paying guests. Both the restaurant and bar are permanently shut, everywhere you go all you hear is screaming children, rubbish thrown everywhere, facilities all closed and the externals haven’t been cleaned in a long time. Our room not only had a waterfall shower that didn’t work, but the makeshift showerhead that was fitted was both broken and didn’t allow the mixing of cold and hot and therefore it was either freezing or scolding and no in between. The toilet you had to flush six times to get it working. The room was so hot that we literally couldn’t sleep in it and ended up having to spend time sitting in our car outside with the air-conditioning on just a cool back down. When we got into the room, there was one towel between the two of us when we asked for another towel we got the smallest bath towel possible which has stain stains on it, there was a very poor fan in the room however all the plug sockets were so badly positioned. We ended up having to move the bed so that we could actually get some air from this fan. Upon moving the bed we found half a packet of nuts left across the floor that hadn’t been cleaned and dust that I’ve been there for ages. This hotel is at best a two star and is an absolute lie that it’s a four. Avoid!!

Room was dirty with toe nail clippings across the floor. Cabinets in the room were broken. No fan or air conditioning Website stated there was a gym and well maintained garden area. No gym and the garden was completely run down. Windows in the hotel were covered with sheets. Dark and smelly.