Valentines Resort & Marina

Valentines is a very nice resort in Harbour Island. It has a marina and nice restaurant and bar. If you go there ask for Curtis, he is like a super concierge. He will help you find anything you need. He made a big difference on the quality of our stay at Valentines.

Hard to review this place since while staying here I learned that each room is individually owned and therefore the quality and upkeep may depend on what room you get. The property itself is lovely, the common areas well maintained. The pool is great for kids and families (not for couples looking for quiet or serene). Our one bedroom townhouse was clean, the master bath is luxurious, bed comfy and overall, the room looks like what you see in the hotel pictures. But, the rugs and upholstery were a bummer and really need to be changed out. It doesn't need a complete overhaul - its needs small upgrades and someone to take a look around and care. The kitchen is very poorly equipped with trashy pots and pans. Our stove was completely nonfunctional. I wouldn't stay here again but I wouldn't not recommend it since at average $750/night it's an "affordable" option if you have kids with you. The housekeeping staff is awesome - so kind and friendly and clearly work so hard - but keep in mind in general this is a self-service marina hotel.

We were celebrating our 30th wedding anniversary and the hotel feel short in several areas. First off the room had an order and the temperature could not be adjusted. I'm a cancer patient and require cooler inside temperature. I called the front desk and was told that they would send maintenance. They never did and I inquired later that day if my money could be refunded because of my health issue. I was told NO. This was very astonishing and disappointing of how rude the front desk was on answering and responding to my simple request. We stayed 2 days and was glad to leave. The view was beautiful but we would rather spend more money for comfort and customer service that we have grown accustomed to. On the second day our bed was had sand in the sheets this was very upsetting. We would not stay here ever again.

I booked Valentine's after checking out many, many places online throughout the Bahamas. Harbour Island is supposed to be fantastic, winning best island in the Carribbean from T&L, etc. So based upon that, I choose Valentine's. I'm not much of a resort person, we tend to stay in more boutique type places mainly because they usually have more character. We booked for 4 nights, Wednesday through Saturday, the first week of March 2009. We flew into Nassau and then took a very quick flight to North Eleuthera, about 15 minutes. The airport here is nothing more than a hut really. There are taxi services from the moment you get off the plane waiting to take you wherever. Your bags go straight from the plane to the taxi. One word of advice, the folks here survive off your tips and they're not shy about asking for them. For about $5 per person, the taxi driver will take you to the ferry to Harbour Island. It's about a 5 minute ride. Once at the ferry location, they take you and your bags onto a small motor boat. You usually will share the ride with a few other people. The fee is the same though, about $10 per person. Valentines is straight across the bay and since it's a marina, they can let you out right at the resort. On this particular day, there was no one to meet us as we got off the boat. We had to carry our bags to the front desk. Not a big deal really. Everything at Valentine's is brand new. I'm not sure when the place was built but it was recently. It's quite upscale but in a comfortable sort of way. Most of the guests here are farily well off and it shows in the room rates. Lots of boat owners (and not small boats, huge yachts in some cases), deep sea sport fisherman, etc. We booked a junior suite online through the hotel website. The rooms here are in a few separate buildings on the property. Some are first floor, some are second, all open directly to the outside. Our room was very nice, and like I mentioned, felt brand new. I would go so far as to say it seemed as though we were the first to stay (not true I'm sure, but it was very clean). Everything was tastefully decorated and beautifully kept. After the first night, though, we decided to upgrade to a 1 bedroom mainly because we were travelling with our 18 month old son. When he goes to bed at 8pm, we wanted to be able to put him to sleep in a separate room. We arranged for a crib from Valentine's but all they really have is a pack-n-play (parents will know the difference). Unless your child is very small, a pack-n-play is not comfortable for a night's sleep. I asked if they had any full size cribs. They do through a 3rd party service at a charge of $60/night. That was a bummer but what can you do? The 1 bedroom suite is worth the upgrade for both the space and the fact that it has a full kitchen. The junior suite has a mini fridge and a microwave. You'll find that you will actually want to make some of your own meals here. So the full size kitchen is a real asset. The pool is nicely

We booked a 5-night stay at Valentine’s Resort and are currently on our third night, with two nights remaining. Here are several issues have detracted from the experience so far: 1. Noise Issues: The biggest problem is the noise from upstairs—every step, bathtub filling, and toilet flushing from upstairs is clearly audible. We requested a room change, but the issue persisted, confirming it’s the flooring. With the resort fully booked, we had no choice but to endure it. Last night, the guests above us returned after 11 PM, their loud footsteps echoing across the floor and waking us up. The noise continued for some time, making it impossible to fall back asleep and leaving us frustrated. 2. Housekeeping Concerns: Despite requesting service with the door sign, our room was not cleaned on the first day. On the second day, we returned to find that the bed was made, but no cleaning or towel replacement had been done. About an hour later, someone knocked and asked if we needed service. On the third day, we had to personally ask for housekeeping and fetch towels ourselves. 3. Room Maintenance: The drawer in the room wouldn’t stay closed, resulting in an injury when I accidentally hit the sharp corner. This could have been easily fixed. 4. Mosquito Troubles: A broken mosquito net led to a sleepless first night, with mosquitoes buzzing and leaving bites. This also could have been resolved with a simple fix. At $1200 per night, we expected a much higher standard of service and comfort. While the resort’s location and potential are undeniable, these issues have significantly impacted our stay. This review is shared to help others make informed decisions.

In general, the property and staff were wonderful as you would expect at this price point. But the room itself left much to be desired: no full-length mirror, working lightbulbs, any hot water for the beautiful tub, light switches somewhat near the lights they controlled.