Ai Qin Hai Zhen Pin Hotel

We arrived by train after a long journey and were warmly welcomed with a transfer service to the hotel, which we found to be both professional and efficient - booking it just one day in advance was all it took. Check-in was quick, and to our pleasant surprise, we were given a room upgrade. The room was clean and fully equipped, including a selection of drinks and personal care items available for purchase. Although we didn’t use any of them, we appreciated the added convenience of this thoughtful service. We were also assisted throughout our stay via chat by a kind and helpful assistant who responded promptly to all our inquiries, in addition to the excellent service we received at the front desk and the thoughtful gestures extended to us. We made good use of the amenities included in our reservation, such as desert shoes and face-covering buffs, as well as the transfer to the hotel. We’re also bringing home two beautiful souvenir camels that will now travel the world with us! Thank you once again - we would be delighted to stay here again if we ever return to Dunhuang.

The location is convenient, the front desk staff are friendly, the service is excellent, and it offers great value for money.