Dongyi Dunhuang Hotels and Resorts

We were not impressed, especially for the price. We've stayed at hotels that are similarly priced and expected much better. To be fair, the hotel itself is beautiful. The architecture, the room interiors, and the breakfast and drinks to get were all very nice. However, the problems started at arrival. We were told the afternoon tea was cancelled and the restaurant was fully booked because of an event. No one told us this in advance, which was very disappointing. The check-in was disorganized. The receptionist (who was also the manager) turned away to help someone else while I was still talking to her. She didn't give us our room keys, saying the bell boy would open the door. But when we got to the room, the bell boy had to walk all the way back to get the keys. The bell boys were actually very friendly and helpful—the only good part. To make things stranger, the female manager called me a few hours after we checked out. She asked how the event affected our stay. I was busy and rushing around, and the call worried me—I thought I had left something behind. Asking for our opinion after we left was too late. They should have asked us during our stay, or better yet, informed us before we even arrived. So, while the place is beautiful, the poor communication and service ruined the experience. We wouldn't stay here again for the price.

Excellent place to stay in Dunhuang! Room is big but cozy and decoration is exquisite. Breakfast is hearty and you can have sparkling wine early morning 😀 Price is on the high side but hotel made up for it with top notch services! At night they have several cultural activities in offer. I was able to join 2 of them and it was pretty fun! Plus they have me free cocktail on my last night there. Two thumbs up 👍👍

The room is spacious and extremely comfortable. The service is excellent, and I was able to communicate with the staff via WeChat. The hotel offered a cultural class to help me better understand the Mogao Grottoes, which was very informative. The breakfast provided was delightful.

很喜歡酒店的風格，很有大漠的調調，拍照超級出片，餐食很好吃，早餐超級贊，房間很舒服，温度適合，每天的下午茶點和水果都很好，旅行中休息的很好，管家凡凡的服務很貼心，每天晚安糖水也很滋潤，唯一SPA的標準還未達到高品質酒店的標準，希望早日提升標準，完善體驗，酒店解決問題速度蠻快，期待下次再相遇

住在東驛，就像把自己交給了大漠的風沙與建築美學。在這裏的幾天，我發現這不衹是一個酒店，而是一件安放在沙漠裏的藝術作品。所謂“美學在地化”——夯土牆、木結構、下沉式庭院，與鳴沙山和月牙泉的風景無縫銜接。白天像壁畫落地，夜晚在星空下，則是沙漠裏的祕密宮殿，彷彿壁畫人物隨時會走出來陪你喝一杯。 更驚喜的是酒店安排的活動，我們幾乎全都體驗了一遍：掌燈、文化之旅、非遺工坊，還有特約藝術家帶你解讀石窟藝術，講述過去、現在與未來如何在一尺的過道里交匯……完全不用出去擠人潮，就能把敦煌的風景與生活方式一次打包。 管家服務也很貼心，這次是杏子全程協助，秒回訊息的速度，比你男朋友還快。 東驛不是“住一晚”，而是“活一回敦煌”。在這裏，建築是背景，風沙與星空是配樂，而你，就是畫裏的主角。那一刻，旅行變成了被敦煌温柔收編的日常。

價位在這裏，漂亮不用多説，洗護裝修等硬件自然也不差，麻織拖鞋、梨木梳、手工皂、還貼心地提供了一盒面膜。 花了兩個小時自己用自拍桿在酒店拍攝，收穫一波美照👁️🤟 房間寬敞，有個小小的單獨的衣帽間，院子裏管家幫忙拿了個晾衣架可以曬衣服，服務很好基本需求都能滿足，餐食口味很好，早餐豐盛，贈送的晚餐也很豐盛。 酒店有很多梨樹，臨走還問了工人可以採摘於是摘了幾個鮮果路上吃。 咖啡券沒用讓餐廳服務員幫忙打在水壺裡帶在高速上喝，還貼心地裝了一盒堅果餅乾🍪