Premier Inn Dumbarton/Loch Lomond

如果衹是打個短兒的話，是個不錯的選擇。 可以免費停車，旁邊有餐廳、咖啡廳、加油站、超市等，很方便。 有點像國內的全季或亞朵。

Great location for Loch Lomond and the Trossachs. Staff friendly and helpful. Clean and tidy. Does what it says on the tin!

Great Location, nice clean rooms and efficient staff. Ideal place for work stop off and great they have EV charging

We had a very pleasant stay here. Location is superb as close to Loch Lomond and Glasgow. Reception staff were lovely and friendly. Nice clean room. Good breakfast. No complaints. Restaurant staff friendly and helpful, we enjoyed our meal

We stayed here due to its location, close to Loch Lomond. Excellent reception and restaurant staff. Very friendly and helpful. We loved staying here! Not far from Glasgow also for a city day trip.

The hotel itself was nice, rooms were cold (even for me ) and although we tried we were not able to warm them up much. However it wasn’t a major issue. Room was spacious and comfortable. Had a family room for myself and my son. However other guests made the night slightly annoying. Jumping about in the room above and creating a lot of noise. Running up and down the halls etc. shouting at 1am Not the hotels fault and it was only for 1 night. However the reason I gave 2 stars was the restaurant. Shocking and I will not be eating there again. Poor menu, very lacking in choice. The menu has changed considerably and offers little choice. Then the problem of the simple food on the menu being sold out. Breakfast was better, however with only 1 member of staff working it was a little stretched as I always ask for fresh eggs to be made. The breakfast (cooked section) looked ok but the friend eggs were not appealing. The rest not too bad. Sausages, Black pudding, mushrooms, beans, bacon. Plenty of choice for toast, with condiments galore. Fresh fruit and 2 types of yoghurts and then the usual drink options. Breakfast is definitely much better than the main meals.

We had to make a quick booking that day due to the local storms and being on motorbikes we could journey no more that day. We have stayed here before and knew that of all our options this was the hotel to stay at. On arrival we were soaked and all our biker gear was waterlogged. The use of their laundry room was given to air our clothes and boots without prompt and service was given up and above expectations. It’s hard to single out anyone individual member of staff as they are all brilliant and a credit to the hotel and brand. This also goes for the restaurant staff who were super helpful and we were made to feel part of the family. Well done

In one calendar month I stayed in three separate Inns. Aviemore - new Phoenix Park Dumbarton All three had the same complaint in common. No services during the day or night bar Dumbarton. My brother travelled from Kosovo, 2500 miles, by ferry and road. My sister travelled from London, 4-500 miles My niece and nephew travelled from Devon with her son - 4-500 miles. Phoenix park told us they don’t have the staff. Aviemore, just recently opened, told of the same. And same with Dumbarton. Whitbread made redundant 1500 people across the uk. They removed a major service expectation from guests without letting them know in advance, and without notice until all guests were at the premises. This is false advertising at best, and fraudulent at worst case scenario. People generally come to PI for home for home experience. All my relatives had to jump in cars and go to other restaurants for food and not be able to relax on site. They lost hundreds, if not thousands of pounds between us all as we were in town for another sisters birthday. No doubt Whitbread will counter the complaint with overhauling excuses, etc, but it is just not acceptable to me or any of the family for this incredibly disappointing service.

Room was mostly clean, with the exception of towels and few marks on bedding. The room smelt foul, with a scent of mould and damp coming from the bathroom which we had to keep the door shut to stop it from coming into the room. The A/C unit made an awful sound on certain temperatures and didn’t work that greatly. For the price I paid I wasn’t expecting 5* but maybe a bit more than we received but, hey ho! Dinner service was extremely slow with over an hour’s wait for food. We weren’t asked if we wanted desserts, plates weren’t cleared and we couldn’t find any staff to ask for a dessert! Unsure if this was a one off or not…