Premier Inn Dumbarton/Loch Lomond

Stayed here to attend a wedding at Boturich castle. Requested early check in and managed to get into our room at 11am before booking a taxi to drop us at the venue. Room was spotless and had everything we needed. Bed was really comfortable and spacious.

We stayed four nights over half term at the Premier Inn Dumbarton with our two-year-old while visiting family in the area, and the experience was wonderful from start to finish. The staff were absolutely lovely — every single one of them. From reception to the breakfast and dinner teams and housekeeping, everyone went out of their way to make our stay special. They were all so kind to our toddler, chatting with him, offering colouring and crayons, and making sure he had something he liked for dinner. One member of staff even offered to upgrade our breakfast booking to include dinner so that we could save some money, which was really thoughtful. The most touching moment came when they noticed it was our son’s second birthday. When we returned to our room, we found a little bag of birthday treats waiting for him, along with some juice and chocolates for the adults. He was absolutely delighted — such a lovely and personal gesture. The hotel itself was spotless, the food was good, and everything ran smoothly throughout our stay. I highly recommend this hotel, not just for the excellent facilities and cleanliness, but especially for the wonderful staff who made our visit feel genuinely special.