Utente ospite
30 maggio 2023
Unfortunately a really disappointing stay.
For reference, our room cost RMB 600 which is already very expensive. I would say it should have cost more around RMB 200-300.
Frankly expected more for this price. The room was not clean - large amounts of dust on light fittings, table, corners, outdoor furniture etc. This caused my partner allergic reactions due to the sheer amount of dusy, which is rare!
The shower was dirty. The toilet was not properly fixed onto the floor and wobbled and smelled.
The air conditioner didn't work and was only hot air, and had to be fixed - appreciate things like that happen, but for RMB600 it shouldn't.
Very, very loud at night, a combination of antisocial guests and rowdy behaviour next door. Nothing done by hotel and this continued well after midnight.
We had an appointment the next morning at 8:30am and spoke with the staff before about booking a taxi as we were aware it was early. They were adamant this was unnecessary. We pushed as we were convinced it would be better to book but they were very firm and said there would be plenty of taxis easily available and to come down at 7:45am. We came down at 7:30am and it wasn't possible to book a taxi. The same woman told us it was too early!!! She offered to call a taxi service for quadruple the price that would get us to our destination...but we would arrive late.
It was only through sheer luck that a passerby was able to help us out, and we still had to pay more money.
I can understand if we hadn't taken responsibility to enquire into the taxi and had tried our luck, but we had done all we could. The situation caused a lot of unnecessary stress and left us out of pocket, and meant we couldn't eat any breakfast.
Cannot recommend this hotel unfortunately.
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