Hotel in zona McCoy Jeweler, Dubuque

This was a positive experience. The hotel is undergoing renovation but does seem fully functional. Our room seemed a little quirky in that it was arranged fairly different from most hotel suites. Still it worked very well for us. It was very comfortable. The hotel does not include breakfast but it does have a good restaurant. You can choose between a very good buffet or order off the menu. I was a little hesitant when we first drove up to the hotel. Like many cities, the downtown does feel in decline, but we felt very safe in the hotel and same for our car in the lot. I would stay there again.

We travel a lot and stay at many places. We wanted a sample of a bed and breakfast and a more traditional stay while going to our Godchild's wedding. It is an older Victorian house with about 15 rooms, which does give breakfast. Here are a few items that need to be attended to to bring this facility up to par. The wallpaper in our room and the hallways were starting to peel away and instead of gluing, they put matching tape to hold it together, there were stains on the rugs in our room and holes in the carpet in the halls. On each floor, the fixtures, old as they be, did'nt have matching bulbs, or many bulbs were missing. So the lighting was off. The shower caulk in our bathtub was moldy. The left handle on the sink was loose and came off. The ceiling above our bed was patched and not repainted so there were two different colors. The chairs were antique, for the ambiance, but they could not be sat on. The owner needs to put more money into restoring this location. Also, communication with the bed and breakfast was different. Every time I would call, the owner would just text me. I had to get all the info, and codes to get into the place by text. It would have been nice to get this info ahead of time and maybe have a copy in the room as well as how to use the TV, because it was apple tv. Also, there is no AC in this old house, which we understood, but there were portable AC units in halls and rooms, we were hoping that the electric panels could take all of these plug ins, along with microwave and refrigerators in the rooms. No one is ever at the front desk, you can only text him to talk. Not personable, I understand because of covid, but we felt that we were let alone in the house with no one at the desk. He just told us that we can text if we need anything. I had to text and ask for my receipt after I got home. I probably would not stay here again. Needs work and better communication.

Era un bel posto dove stare alla fine alla fine alla fine?

Eravamo li' per una notte, la nostra prenotazione era fatta da qualcun altro, sulla carta di credito, e quando siamo arrivati, siamo stati posti in una stanza con due letti regina che erano davvero spaventati. Poiché l’hotel non aveva nessuno, ho chiamato il desk e ho chiesto se potevamo passare a una camera da letto. Ho anche offerto di pagare la differenza per una camera unica se necessario, e di nuovo è stato detto di no (da quando la prenotazione è stata fatta da qualcun altro), che sembrava una semplice richiesta, e l’hotel aveva pochi persone in essa. Non pensavo che fosse una richiesta insensata, ma il personale chiaramente non voleva affrontarla. In generale, la struttura è data ma abbiamo trovato la struttura pulita e in un luogo conveniente.

My wife and I are over from Scotland visiting our daughter and we all stayed here while visiting Galena. The hotel is in a convenient location for shops and restaurants and for travelling to Galena. It is well maintained and quiet with a nice pool, hot tub and fitness room. Special mention must be made of Tanisha who was always helpful and set up and serviced our King Suite in a very customer focused manner and, importantly, always with a smile on her face. She is definitely an asset to both the hotel and Hilton.

We were able to get the last room available on a holiday weekend. The room was advertised as a suite but consisted of a king bed and queen bed and nothing else that you would not get in an ordinary room. The bathroom was one of the smallest I have ever been in a motel/hotel. There was a very small pool that we did not use. A group of college students in town for a tournament took over the seating area for their meals and were so loud we had trouble hearing the staff. Parking was limited due to a truck with a large trailer that took up numerous spots. Breakfast was very limited. Didn’t expect much and got even less. However dining area was clean. Staff were very pleasant and were very busy but maintained their composure during a customer’s tirade. Not easy to do. Easy access.