Riu Plaza the Gresham Dublin

Excellent hotel, undergoing some refurbishment so some workmen around with associated noise and disruption. Had 1 small issue with our room, offered and accepted a change of room, which the hotel sorted within an hour of arriving and checking in. Able to leave bags on check in and check out days without any problems. Breakfast was excellent, plenty of choice and catered for all diets and requirements. Central location on O'Connell Street, easily walkable to most central attractions and hop on / off bus tours directly outside. Would 100% stay again.

The hotel is beautiful. Staff is very helpful and friendly. It's in a great location.

Hotel location is very good. Staff are very friendly, and service is very good. Absolutely will stay in the same hotel when coming back to Dublin.

Since we arrived, check in and saw our room, everything was good. But when we tried to take shower, we found out the problem. At the first night, we tried long long time to adjust the water’s temperature but unfortunately it was still not working. The water was way too too too hot and it became too too too cold when we tried to adjust a little bit. There was no medium temperature or the medium temperature could only last for 10 seconds. So we was difficultly finishing our shower at the first night. (It was frustrating because Dublin was 0 degrees, we was super cold after took shower.) We went to the reception at the other day morning and told them about this problem. They sent some maintainers to our room and after that they told us the problem has been fixed. At that night, we tried the shower again and it was still the same. I went to the reception immediately and requested to change our room because we desperately want to take a normal shower. They finally arranged me a half size room and which is fine because I was tired to argue with this stupid stuff. But the water pressure of the new room was very weak and also the water was just warm and cannot make it hotter. I just want to take a comfortable shower and I really don’t understand how can it became so difficult. Beside, most of the staff don’t have any smile. They were not rude but they just looked unhappy. Due to the reason above, I don’t think this hotel deserve 4 stars. And I would suggest tourists go somewhere else for stays. The positive thing: The breakfast was good. Perfect location.

Hotel was nice and in a good location for the price I can’t grumble. The only downfall was the lack of fridge in the room, would have been nice to have one to keep water. Other than that was a nice cheap and cheerful stay.

The price was very reasonable for city centre Hotel, the hotel has great bar and lobby area, very convenient to access to bus services.

So disgusting ! 1. The duvet have hair 2. The cleaner vacuum the hallway at 9 PM ! IMAGINE THE NOISE ! 3. There are mosquitoes 4. Most of all no blow-dry on my room. UNBELIEVABLY TERRIBLE! I will never recommend and comeback here ! I should forget that there is an existing hotel in 23 O'Connell Street Upper, North City, Dublin, D01 C3W7

even though the hotel is going through major renovations our stay was superb. Great quality room, great location for everything The service in the ambiance in the Lobby Bar was so good and the Guinness was on point Breakfast was excellent and we found the tables in Toddy's bar great as you could people watch on to Oconnell street

Great location, great breakfast and friendly helpful staff