The Palms Dubbo

Great rooms, love the huge tv, very clean, great location and always good service. Have been here many times and never disappoints. Close to restaurants, service station off the main road so easy to access.

This motel has an incredibly friendly and helpful staff. It is located in a nice area, walking distance to almost everything except the zoo which is only a few minutes away by car. The rooms are spacious (if a little outdated).

Don’t do it ! Do not part with your credit card details, this place will hold you hostage with your credit card details and constant threats of extra charges / breaches. He quotes breaches of laws ( that don’t even exist in legislation) , he is harassing with constant text messages. Completely invasive stay with Garbage bins in the room gone through on a daily basis! Creepy. Something severely wrong on so many levels. And he gets you to sign a ‘waiver’ of any normal rights you have. Once again I’m sure it’s from his own law book. Horrendous experience Doesn’t even deserve the 1 star ! Never ever again

After looking at the website it looked like a nice place. i’ll start with the pros of the motel. the location was good very central to get around. the bed was comfortable and pillows as well. the bathroom was updated and had good water pressure. now the cons 1)there was no bbq area like it states on the website. all u had was a old microwave and toaster. and a jug. 2)the netflix and wifi didn’t work. so another false statement on the website. 3)there was no rail to help u in and out of the pool. even though it was nice to have a swim and refresh. 4) they would turn the ac off while u we’re out on 38-40 degree day. 5) even though the man was nice after hearing him talk to a couple of ladies about cooking outside there room on a electric grill. we weren’t game enough to go and question about the netflix or wifi. we heard other ppl complain about it and the man said there nothing he can do about it. 6) there was a truck parked in the exit lane of the building as there were quite a few cars there it was a fire hazard letting him park there. then a 4wd drive parks behind the truck. i find this very unacceptable because there was kids staying there as well. heaven forbid if something bad happened and we had to evacuate and couldn’t because of the truck parking there. but these ladies get a talking to about cooking out front of there room we didn’t mind the smell just wish they made extra hahahaha. do yourself a favour and stay somewhere else.

The accommodation is of a poor standard, rooms with very dated old furniture and poor security. We got given sour milk by the temporary reception and that should have been warning enough, the room service is awful with inedible food, and zero interest in customer service and guests. The place is noisy, unwelcoming and something left over from the 1960s or 1970s getting people to stay there because it is in contrast cheaper than other motels in Dubbo or people are desperate to find accommodation in Dubbo. On a positive note they love to charge for anything and everything.

The bed was comfortable, good shower, room spacious, good a/c. Temperature hot when I arrived. A/c soon cooled room down. Marco, manager was very accommodating, and pleasant. I will return. He supports local industry by giving small bottles of the Big Little milk Co out for tea and coffee, impressive that he supports such a progressive small Dubbo industry. Those that have written bad reviews should not be believed. I had no problems with the stay or payment. It was as I expected. I got good value. I wonder about these complaining people!