Sheikh Zayed Rd - opp. Mashreq Metro Station - Al Barsha - Barsha 1, Dubai, Emirate of Dubai, United Arab EmiratesDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
8.5/10
Molto buono
105 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione8.8
Strutture e servizi8.3
Servizio8.2
Pulizia8.5
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Tutte le recensioni(105)
Recensioni positive(99)
Recensioni con foto/video(31)
Soggiorno meraviglioso!(24)
Personale amichevole(19)
Pulito e ordinato(10)
Camere magnifiche(10)
Trasporti comodi(8)
Ideale per viaggi di lavoro(7)
Vicino alla metro(7)
Posizione conveniente(7)
Recensioni negative(6)
Rahul
Suite Executive
Soggiorno: set 2024
Famiglia
6 recensione
10.0/10
Eccezionale
Pubblicata: 1 nov 2024
Consiglio a tutte le famiglie per vacanze , posizione ottima e vicino al metro stazione masraq
Risposta dalla struttura: Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Al Barsha! It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Guest Relations Team
Paola
Soggiorno: giu 2022
Lavoro
1 recensione
9.0/10
Ottimo
Pubblicata: 4 ago 2022
Posizione strategica, servizi nei dintorni. Ristorante con cucina prettamente Indiana e molto speziata. Menù ripetitivo. Ampi spazi comuni e confortevoli. C’è un servizio prenotazioni tour e navette gratuite per diversi Mall e spiagge.
6/10
Ad Zee
Camera Executive matrimoniale
Soggiorno: gen 2023
Viaggio con amici
1 recensione
10.0/10
Eccezionale
Pubblicata: 13 feb 2023
L'hotel era a est per arrivare e vicino alla stazione della metropolitana Mashreq. Non appena entri, puoi dire che è un bell'albergo. Il controllo è stato rapido, la camera era pulita e di grandi dimensioni. Il personale dell'hotel è stato molto utile e informativo sulla colazione e sui ristoranti. La colazione era un buon rapporto qualità-prezzo. Molte opzioni tra cui scegliere con la stazione di uova dal vivo per avere qualsiasi modo tu voglia che le tue uova siano cotte. Fritto, bollito, in camicia, strapazzato, frittata con diversi condimenti. L'unico aspetto negativo era che c'era un evento in piscina. Quindi non potremmo usarlo. Hanno detto che potevamo partecipare all'evento ma dovevamo pagare 100 aed (22). In caso contrario, è necessario andare in un'altra piccola piscina. Ma è stato un buon soggiorno.
Testo originaleTraduci con Google
Risposta dalla struttura: Hello Ad Zee,Thank you for sharing your review of your stay at Novotel Dubai Al Barsha.Pleased to hear that you had a comfortable stay and that our team has taken great care of you.We look forward to welcoming you again soon.Warm regards,Alina ZapopadkoHotel Manager
Kp.evolve
Camera Superior matrimoniale
Soggiorno: ago 2022
Famiglia
3 recensione
10.0/10
Eccezionale
Pubblicata: 21 set 2022
Sono stato aggiornato a Rotana 4 stelle.
Buona posizione, camere pulite, buona colazione, tutto sommato buone vacanze.
Testo originaleTraduci con Google
Utente ospite
Soggiorno: lug 2022
Famiglia
1 recensione
6.5/10
Pubblicata: 12 ago 2022
Situato a Barsha, vicino al centro commerciale degli Emirati, molti ristoranti e supermercati vicino all'hotel.
Il personale della reception non era così cordiale, la colazione a buffet è molto buona da provare, la pulizia della camera è ok. Le pulizie domestiche per la maggior parte della giornata non rispondono al telefono.
Testo originaleTraduci con Google
saleh rabata
Camera Superior matrimoniale
Soggiorno: lug 2022
Solo
10 recensione
8.0/10
Molto buono
Pubblicata: 22 ago 2022
Buon hotel di classe media
Mi è piaciuta la colazione
Testo originaleTraduci con Google
Rasmey Sotheary
Camera Superior con due letti singoli
Soggiorno: mar 2025
Viaggio con amici
4 recensione
8.0/10
Molto buono
Pubblicata: 21 apr 2025
Yes, it is good to stay. Customer service is friendly and on time.
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ETtravels
Camera Superior matrimoniale
Soggiorno: gen 2025
Lavoro
19 recensione
6.5/10
Pubblicata: 27 feb 2025
Booked during gulfood week. Hotel was crowded and room is dated. The location is very near metro about 2min walk and it's easier to go around by metro to avoid jam. There are many food and quick shopping and 2 supermarket options nearby.
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Risposta dalla struttura: Dear Valued Guest,Thank you for sharing your feedback for your stay at the Novotel Dubai Al Barsha! We're glad to hear that you enjoyed the hotel's location, with its proximity to the metro and nearby dining options like Starbucks and Shake Shack. It’s always a plus to have everything within easy reach, and the convenience of two nearby supermarkets is definitely a bonus.We do apologize for the slower service during your stay, especially considering the busy time of Gulfood week. We understand how that can affect your overall experience, and we appreciate your patience. We're also noting your comments on the hotel's dated features and will pass this feedback on to the management team for future improvements.Thank you again for your insights, and we hope to welcome you back under better circumstances soon.Sincerely,Guest Relations Team
Eva G.
Camera Superior con due letti singoli
Soggiorno: nov 2024
Viaggio con amici
10 recensione
8.0/10
Molto buono
Pubblicata: 8 dic 2024
After a disappointing stay earlier this week at another 4-star hotel in Tecom, I decided to try Novotel Al Barsha for the weekend, mainly because Swiss Butter Steakhouse is inside the hotel. My friend Hannah and I checked in with a mix of curiosity and hope for a better experience.
The hotel does seem busy, which contradicts what some other guests have said. To their credit, we were given our room right away at check-in. I had booked a Superior Twin Room and specifically requested a higher floor for a better view. I also accepted a smoking room, understanding the compromise, but the overwhelming smell of smoke in the hallway left me wondering: shouldn’t a 4-star hotel manage this better?
Upon entrance, to our surprise, we found a joined single bed instead of twins. We called reception, hoping to move rooms, but they offered to just separate the beds. Regret hit when we saw how small the single beds were! Honestly, if you’re tall or on the bigger side, this setup will not be comfortable—especially if you’re staying with friends or family. To add, the bed’s mattress clearly needed flipping, as there was an obvious slope that made it uncomfortable to sleep on.
Adding to the unfortunate, despite being on the 25th floor, there was no view to speak of—something we were really looking forward to. It felt like a missed opportunity, especially given the hotel’s location and our specific request for a high floor.
The bathroom was another letdown. The tissue holder was almost broken, the materials inside looked cheap, and the toilet bowl was not properly cleaned, with visible brown markings—pretty gross for a 4-star hotel. Thankfully, the bathtub was at least clean, so that was something.
On the bright side, the highlight of this hotel is definitely their spa and pool. We were given discount vouchers for Soul and Senses Spa, and my masseuse, Shatria, did a great job. The pool is a decent size and clean, while the sauna and steam room were perfect. The health club overall is the ace of this place.
For breakfast, I agree with other reviews—it’s decent. The restaurant was packed in the morning, but the vibe was good. However, they don’t escort guests to tables; you just find a seat yourself, which is fine but felt a bit unpolished.
One odd thing I noticed: while housekeeping did try their best to fulfill our requests—like providing coffee capsules and water—there was no creamer for the coffee and tea. Even 3-star hotels provide that, so it was a first for me (maybe it was just the standard).
Despite these minimal disappointments, I still try to see the positive side of this hotel and did my best to take decent photos that you may see for reference.
Overall, it seems like this hotel mainly caters to group tourists, which makes me wonder if they’re sacrificing quality for quantity. I hope they work on improving their services, including room quality, views, and attention to detail, so they can leave a better impression of Dubai for future guests.
Traduci
6/11
Risposta dalla struttura: Dear Valued Guest,Thank you for sharing such a detailed account of your experience at Novotel Al Barsha. It sounds like there were definitely some highs and lows during your stay, and I can understand how the issues you faced might have left you feeling disappointed, especially after having high hopes for a better experience than your previous hotel stay in Tecom.It's great that you found the spa and pool to be the standout features of your visit, and it seems like Shatria's massage and the overall health club services helped balance out some of the other frustrations. However, I completely understand your frustration with the room setup and the lack of attention to your specific requests, especially when it comes to the bed arrangement, cleanliness issues, and missing amenities like the creamer for your coffee and tea. Those are definitely things you’d expect to be well-managed in a 4-star property.The smell of smoke in the hallway and the unfulfilled view from your high-floor room also seem like oversights that could have been better handled. I get that you felt like the hotel was busy and catered to groups, but it’s disappointing when such things affect the quality of individual stays. A little more attention to detail and care for guest comfort would certainly go a long way, especially at that level.Hopefully, your feedback will help them improve in the future! While it sounds like there’s room for growth, your perspective could be valuable in encouraging them to reassess some of their practices. Thanks again for sharing your insights!Sincerely,Guest Relations Team
Vipul Virendra Singh
Camera Superior per Ospiti con Esigenze Speciali
Soggiorno: mar 2025
Lavoro
3 recensione
9.5/10
Fantastico
Pubblicata: 20 apr 2025
The room was very small that was allocated.upon request they immediately upgraded to one of the best room. Reception Khusbu was there to assist. Helped with early checkin and room upgrades as well.
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Yvonne
Camera Executive matrimoniale
Soggiorno: mar 2025
Coppia
4 recensione
7.5/10
Pubblicata: 26 mag 2025
Elephant bar cocktails were great and special. Join the hotel membership for free and you get a discount on drinks at the bar.
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Mohammed
Camera Superior matrimoniale
Soggiorno: ott 2024
Solo
2 recensione
9.0/10
Ottimo
Pubblicata: 1 dic 2024
Everything was just perfect , except the room was on lower floor & just above the pool with very narrow view
Traduci
Risposta dalla struttura: Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Al Barsha! It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Guest Relations Team
VIKAS SINGH GAUTAM
Camera Superior matrimoniale
Soggiorno: ott 2024
Lavoro
16 recensione
10.0/10
Eccezionale
Pubblicata: 21 dic 2024
The hotel exceeded all expectations - from the luxurious amenities to the exceptional customer service, everything was top-notch. Highly recommend for an unforgettable stay!
Traduci
Risposta dalla struttura: Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Al Barsha! It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Guest Relations Team
Utente ospite
Camera Superior matrimoniale
Soggiorno: dic 2024
Famiglia
3 recensione
10.0/10
Eccezionale
Pubblicata: 24 gen 2025
Front office staffs were vey helpful. Housekeeping have room for improvement.
Traduci
Risposta dalla struttura: Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Al Barsha! It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Guest Relations Team
Ahmad
Camera Superior matrimoniale
Soggiorno: ago 2024
Viaggio con amici
3 recensione
10.0/10
Eccezionale
Pubblicata: 17 nov 2024
Good place
Traduci
Risposta dalla struttura: Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Al Barsha! It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Guest Relations Team