Ras Al Khor, Dubai, Emirate of Dubai, United Arab EmiratesDettagli hotel
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1 notte
Recensioni degli ospiti
4.8/5
Fantastico
60 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.8
Strutture e servizi4.7
Servizio4.7
Pulizia4.8
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Tutte le recensioni(60)
Recensioni positive(55)
Recensioni con foto/video(8)
Proprietario simpatico(10)
Soggiorno meraviglioso!(9)
Pulito e ordinato(5)
Recensioni negative(1)
Utente ospite
Camera Deluxe con 2 letti singoli
Soggiorno: ago 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 7 set 2024
Nice hotel
Traduci
Risposta dalla struttura: Dear Guest User,Thank you for your feedback! We’re glad to hear that you enjoyed your stay at our hotel. We hope to welcome you back soon for another great experience!Warm regards,EmineManagement Office
Meeshhh
Camera Deluxe matrimoniale
Soggiorno: ago 2024
Solo
2 recensione
5.0/5
Eccezionale
Pubblicata: 3 ago 2024
Amenities were amazing, very friendly and welcoming staff. And beautiful location. Peaceful and quite
Traduci
Risposta dalla struttura: Dear Meeshhh,Thank you for your lovely feedback! We’re delighted to hear that you enjoyed our amazing amenities and found our staff to be friendly and welcoming. It’s wonderful to know that you appreciated our beautiful, peaceful location.We look forward to welcoming you back for another relaxing stay!Warm regards,EmineManagement Office
AbdullaUAE
Camera Deluxe matrimoniale
Soggiorno: ago 2024
Solo
8 recensione
5.0/5
Eccezionale
Pubblicata: 10 ago 2024
Wonderful hotel, very clean and spacious room, with great service.
Traduci
Risposta dalla struttura: Dear AbdullaUAE,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your clean and spacious room, as well as our great service. Your satisfaction is our priority, and we appreciate your kind words.We look forward to welcoming you back for another fantastic stay!Warm regards,EmineManagement Office
Utente anonimo
Camera Deluxe matrimoniale
Soggiorno: giu 2024
Coppia
4 recensione
4.7/5
Fantastico
Pubblicata: 11 giu 2024
Very Good service
Traduci
Risposta dalla struttura: Dear Anonymous User,Thank you for your perfect rating! We’re thrilled to hear that you enjoyed your stay. Your feedback means a lot to us!We look forward to welcoming you back soon for another great experience!Warm regards,EmineManagement Office
yousef
Suite Executive
Soggiorno: giu 2024
Famiglia
12 recensione
5.0/5
Eccezionale
Pubblicata: 20 giu 2024
Very cool
Traduci
Risposta dalla struttura: Dear Yousef,Thank you for your perfect rating! We’re thrilled to hear that you enjoyed our surroundings, amenities, cleanliness, and service. Your feedback means a lot to us!We look forward to welcoming you back soon for another great experience!Warm regards,EmineManagement Office
Risposta dalla struttura: Dear Guest User,Thank you for taking the time to share your detailed feedback about your recent stay with us, especially as it was such a special occasion during your honeymoon. Please accept our sincerest apologies for any inconvenience or dissatisfaction you experienced during your stay.We are deeply sorry to hear that your check-in experience did not meet your expectations. Your concerns regarding the wait time, lack of welcome drinks, and perception of service are taken very seriously. We assure you that all our guests are valued equally, and we will review this matter thoroughly to address any gaps in our processes and ensure such instances are avoided in the future.It is concerning to learn about your observations regarding hygiene and the availability of amenities. We hold cleanliness and attention to detail as top priorities, and your comments about bugs and insufficient tissue supplies have been shared with the relevant teams for immediate action and improvement.As a newer property in a growing district, we strive to provide a blend of comfort and exceptional service that matches our guests' expectations. We regret that this was not reflected during your stay and appreciate your honest feedback.We value your input and would welcome the opportunity to make things right should you choose to stay with us again. Please let us know if there’s anything we can do to regain your trust and confidence in our services.Warm regards,EmineManagement Office
Utente ospite
Camera Deluxe con 2 letti singoli
Soggiorno: ott 2024
Famiglia
3 recensione
4.7/5
Fantastico
Pubblicata: 26 ott 2024
Mooi ingericht hotel. Ruime kamers met balkon. Zeer proper. Heel lekker en uitgebreid ontbijt. Zeer vriendelijk personeel, graag wil ik Lize en Imani bedanken voor de goede service
Traduci
Risposta dalla struttura: Dear Guest User, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our nicely decorated hotel, spacious rooms with balconies, and extensive breakfast. It’s great to know that our staff, especially Lize and Imani, provided you with friendly service.We truly appreciate your kind words and look forward to welcoming you back for another fantastic stay!Warm regards, Emine Management Office
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: nov 2024
Lavoro
10 recensione
4.5/5
Ottimo
Pubblicata: 11 dic 2024
房間很大也很乾凈,服務也很好,臨河景色很好。可惜周圍有新建的樓在施工
Traduci
Risposta dalla struttura: Dear Guest User,Thank you for sharing your feedback about your recent stay with us.We are pleased to know that you enjoyed the spacious and clean room, excellent service, and the beautiful river view. Our team works hard to provide a comfortable and memorable experience for all our guests, and your kind words are truly appreciated.We do understand that the surrounding construction may have impacted your experience slightly, and we apologize for any inconvenience caused. We hope to welcome you back in the future when the area will be even more vibrant and developed, enhancing your experience further.Thank you once again for choosing to stay with us.Warm regards,EmineManagement Office
Moza
Camera Deluxe con 2 letti singoli
Soggiorno: giu 2024
Viaggio con amici
13 recensione
5.0/5
Eccezionale
Pubblicata: 30 giu 2024
اقامة جميلة جداً واستقبال رائع واهتمام جميل من موظفة الاستقبال الرائعة سحر❤️❤️
حيث قامت بالاهتمام بنا وتوفير كل ما نحتاج اليه
انها حقا موظفة رائعة وحريصة حدا على ارضاء النزلاء..
شكرا ً جزيلاً لسحر الجميلة❤️❤️❤️
Traduci
Risposta dalla struttura: Dear Moza,Thank you so much for your heartfelt feedback! We’re thrilled to hear that you had a very nice stay and that Sahar made such a positive impact on your experience. We will be sure to pass along your kind words to her—she truly is a wonderful member of our team and always goes above and beyond for our guests.We appreciate your recognition and look forward to welcoming you back soon!Warm regards,EmineManagement Office
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: nov 2024
Viaggio con amici
8 recensione
5.0/5
Eccezionale
Pubblicata: 4 nov 2024
Magnifique séjour ! Merci énormément à Maria et à GHAFÀ pour leur professionnalisme ! Tout était parfait
Traduci
Risposta dalla struttura: Dear Guest User,Thank you for your wonderful feedback! We are thrilled to hear that you had a perfect stay and that our ambassadors provided you with exceptional service. We will be sure to pass along your kind words to them.We look forward to welcoming you back soon!Warm regards, Emine Management Office
Anzhelika
Camera Deluxe con 2 letti singoli
Soggiorno: mag 2024
Famiglia
32 recensione
5.0/5
Eccezionale
Pubblicata: 21 giu 2024
Супер отель. Супер район, завтраки отличные. Новый, чистый, сауна просто супер.
Traduci
Risposta dalla struttura: Dear Anzhelika,Thank you for your fantastic review! We’re thrilled to hear that you found our hotel and area to be super, and that you enjoyed our excellent breakfasts. It’s great to know that you appreciated the cleanliness and our sauna as well.We look forward to welcoming you back for another wonderful stay!Warm regards,EmineManagement Office
Risposta dalla struttura: Dear Guest User,Thank you for your positive feedback! We’re happy to hear you had a very good experience with us. We look forward to welcoming you back for another great stay!Warm Regards,EmineManagement Office
Risposta dalla struttura: Dear Anonymous User,Thank you for your feedback! We’re delighted to hear that you appreciated the personalized service we offer and that it exceeded the standard expectations of larger chains. We’re glad the proximity to the airport was convenient for you, even though other areas were a bit farther.We hope to welcome you back for another delightful and unique stay!Warm Regards,EmineManagement Office
Risposta dalla struttura: Dear Guest User,Thank you for your lovely feedback! We’re thrilled to hear that you enjoyed our two restaurants and that we could help make your birthday celebration special with decorations. It’s wonderful to know that you found our children’s room enjoyable and that our staff member provided you with a beautiful and patient experience.We look forward to welcoming you back for more memorable moments!Warm regards,EmineManagement Office
Risposta dalla struttura: Dear FELIX_PIO,Thank you for sharing your thoughts with us! We’re delighted to hear that you found our facilities to be very good and that the hotel was clean and sanitary. It’s also wonderful to know that you experienced excellent service from our enthusiastic team.We appreciate your feedback regarding the restaurant pricing. We strive to offer quality dining options that align with local standards, and your input is invaluable in helping us improve.We look forward to welcoming you back soon!Warm regards,EmineManagement Office