Utente ospite
4 novembre 2024
On Check in After taking the Money for the room I was told that there was no WiFi but Outreach were working on it so whould be back on soon!! I went up to my room which was Lovely & checked my phone which showed the Payment Had gone through, yet when I tried to log into the WiFi the "Guest" & "Public" were Not available however the "Staff" one was!! So Later I called down to the bar & spoke to the young lady that checked me in & told her I had Banking & private Issues to deal with on my Laptop & could I use the Staff Password? That was NOT possible, SO I had to go into Langport to sort my issues on line!! Very Dissappointing. However it Only got Worse at 'Breakfast' I walked into Very Stripped back restaurant with NO sign of any Breakfast!! There was a linen basket end of the bar with a coat thrown over it, Swept up rubbish Left next to Open Kitchen door with broom, there was a lady in her Chefs mopping up water in a flooded kitchen, so I knocked, she was full of apologies, she was the breakfast chef However the girl that had checked me in & asked what time i wanted breakfast I told her 7:30 as I had an early start, she had NOT told the breakfast chef until after 10pm!! She had NO Customers at all so should have told chef right away??There was Nothing out in the restaurant apart from a couple of place settings on a couple of tables, No cereals, Juice, Fruit or pastries Absolutely NOTHING! Lady who was mopping was happy to cook me bacon, egg, tomato & toast, this just made me feel SO Guilty!! I did complain to the Manager & asked if I could stay on return on my way home on the Saturday for a disscount of £15 He said that would Not be possible but Insulted me Even MORE by offering me a drink & meal on him which would have been More than £15, & as I live 2 hours away don't think I could just pop in for his "Freebie" like a child ?? What a Rude Manager, did not even explain any of the Issues!!!! I have informed him I would like to make Contact with the actual Owners who live on a farm machinery farm Locally as I feel they should know How these Young people are running there Pub into the Ground, there is NO care or Pride!!! Apart from the Lady mopping up who I now know to be 'Angela' Thank you for my little breakfast & I understand Why there was Nothing set out, shame the Bar staff did not send you the Breakfast time in the afternoon!!!
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