Geejam

Geejam is a wonderful place -- the rooms are beautiful and well-appointed with fantastic local art and thoughtful touches. The bed is one of the most comfortable I've ever had in a hotel, and everything is meticulously clean. Despite being in the middle of the rain forest, I never saw bugs or lizards in my room. The system of texting guest services works well and the staff is warm and kind. The views are ridiculous, loved the pool and the vibe. It was great to come back from a day of exploring and just relax in the Bushbar with a drink (the rum punch is delicious). There are some great parties and the owner Steve was kind enough to invite us. He also greeted us several times and checked to make sure we were enjoying ourselves. I would note that there isn't a true "sandy beach" but there is a nice area by the water where you can lay out or take free kayaks to explore. The only downside is how long it takes to get food. In the restaurant for breakfast, lunch, or dinner we typically had to wait 1-1.5 hours for our meal to be delivered to the table. For one group lunch, we pre-ordered the meals a week in advance and it still took one hour for drinks and two hours for everyone to be served food. Even room service took over an hour for breakfast and I ended up having to cancel the order because I had plans and couldn't wait any longer. I really wanted to give Geejam five stars but I just couldn't because of this issue. The food was delicious so no complaints there at all. That said, there were some real stars. Ian is the hardest-working man in the restaurant! You can tell he gives his all to make sure guests are having a great time. Shane and Brian at the bar/restaurant are fantastic as well. Newton in guest services handled all of our requests quickly and was always pleasant and friendly. He helped coordinate transport to the local attractions and any random things that came up. He was definitely the MVP!