Hôtel Mercure Arras Centre Gare

Another pleasant stay at the Mercure in Arras. There is paid underground parking conveniently located adjacent to the hotel. The city centre is an easy 5 minute walk away and is complimented by a range of restaurants and bars as well as the magnificent Beffroi d’Arras. Our room was comfortable and the food in the restaurant very decent. There is also a well stocked bar for those who require refreshment.

Amazing stay! Impeccable service. Spacious rooms and very clean. Top notch customer service probably one of the best places we stayed in Europe! Breakfast was amazing. Parking onsite and when we had a problem with a room they were quick to act.

You slightly feel sorry for the place since it seems to be a pitstop for holidaymakers headed to cross the channel or breaking the journey after that, never a destination. But arras looks a civilised town and the Mercure sits atop a secure car park and is only 8 km from the autoroute and maybe destined for life as a pit stop. But it's great. Staff super friendly at checkin and in the restaurant, the decor interesting and local. The rooms are not huge but are clean and the bathrooms just fine. The restaurant too was very fine for dinner and the breakfast decent. If you're looking to stop somewhere just past Calais it's great.

Such a fabulous hotel, friendly & very helpful staff, clean, lovely bar & great restaurant! We’ve now returned to this hotel several times & will do again - Arras is such a fantastic happening place & the hotel is the perfect place to stay.

We received the most friendly Welcome from the 2 Hotel Receptionists who also greeted our little dog very lovingly, then presented her with a dog biscuit in a little gift bag. We were then given a free upgrade. We found Our room was large, modern, very clean, several complimentary drinks in their fridge. Everything worked such as shower, safety deposit box, iron, TV. Faultless !! Breakfast was impressive with a vast choice of food & hot & cold drinks in a large spacious room. Our dog once again Welcome in this extremely Dog Friendly hotel. We loved our 1 night stay here and would highly recommend to Others. Once again the Receptionists made our visit special after a very long journey they were like a breath of fresh air, so thoughtful helpful and spoke excellent English.

Our stay at this hotel was fine. It was after we left that we had some issues. The hotel took a pre holding payment, which was expected. However, a day or so after we left, we had two additional holding payments added to our credit card account. We contacted the hotel, who rectified the issue, by removing the in correct debits. But this should not have happened, as it caused a significant amount of blocked against our credit card for a period of time.

The hotel was a last minute booking for a stop on the way to Disneyland Paris. It was a lovely, modern hotel with lovely seating areas in the lobby. Car park underneath. Breakfast was a very good selection. Christmas market was a nice surprise only 10 minute walk away. We would definitely stay again if in the area.

Stayed at the hotel for 3 nights with my son to see WW1 battle sites. A pleasant hotel not far from the town square, clean and tidy with a nice bar. Really friendly and helpful staff. Only had breakfast but the food was good. Will go back next year.