Holiday Inn Express & Suites Dothan North

Rooms weren't ready at scheduled check in time. No estimate on when rooms would be available. Internet connection was not good, then stopped working. Cable service went out. Breakfast options were limited. Run out of breakfast items. Breakfast items not available. Very disappointing experience.

Nice stay overall. The room was comfortable and the staff were very accommodating. I was able to get a very good nights rest. Would stay again in my next trip through the city.

I didn’t like that there was large noticeable mold in room. Wet spots and water damage in bathroom. Bathroom was not properly clean and sanitized.

This was one of the worst experiences we've ever had at a Holiday Inn... we get there at 8:30 pm (Check in is at 4) - they have no rooms ready. Blame it on the computer systems and then say they over booked. We along with countless other families were turned away at 9:30 pm with no where to go - With children might I add. My mother had checked in and let us stay in their room so they drove the 2 hours back home. When we woke up there was hardly no breakfast (pancake maker was messed up, bacon was undercooked, no eggs, and bagels were hard). I hate that we ended up having to pay $185 to stay here and my poor parents had to drive home and back the next morning. Plus, to make it worse the person dealing with the ordeal was rude and disrespectful to several of the guest. Will never stay here again!

Check in was a little hetic, around 4 O'clock and rooms were still being clean. Breakfast was .. well bad. I went 1 hour before closing , they were out of everything but bacon and sausage. Dirty area and not kept. Made me not want to eat anyhing at all. My room was clean when i got in there, but no trash can in the bathroom? If i come back to the area, i may look into staying else where

Checki-n was easy since I had reservations. Bathroom in room needed a good scrubbing. Had piece of blind on window torn and left laying on air conditioner upon entering room, not enough towels for 3 days stay in room for two people. Requested a cleaning person come and clean the room. Person came and only made the bed but took all towels and did not leave clean ones, Person did not clean anything else. Left the trash can over flowing and coffee grounds on floor beside the trash can.The next day we had a do not disturb sign out (something like that on the door), we came back to the room at the end of day and found someone had been in our room... left more towels. We had already gotten extra towels night before from the front desk. Two days there was no coffee cups at breakfast, one day no coffee, at breakfast, two days burnt bacon for breakfast. (Breakfast problems were on Friday and Saturday). Two out of the 3 nights we stayed our room key would not work. We had to go back to the front desk to get a new key. Our key wood not work on the days that we could tell someone else had been in our room. I think they control the air conditioner