Hoi An Royal Beachfront Villas

아직 완공않된 호텔...어수선한 분위기...교육이덜된 직원들.. 메인 수영장은 꽤크지만 해변가 수영장은 작은...현지인 단체가 많은듯한.,.다낭에서 같은 가격이라면 선택지가 많을거같은...

Villa 環境優美，遠離煩囂；酒店整體設施新淨，而且潔淨。早餐很多元化，而且味道很好，特別喜歡Pho 的湯底。唯獨是離市中心較遠，無論從峴港還是會安市中心都必須要打車。但是，這就是令酒店享有優美環境的原因。 需要改善的是員工的服務態度。在第一天晚上，房間沒有電力，打電話給前枱三次，才成功安排工作人員到房間維修。到離開酒店當日早上，我們要求延遲退房，前枱說會盡快回覆我們可否延遲；但是，直至我們離開酒店房都沒有回覆我們。而且，我們在退房前，打電話到前枱要求穿梭巴士在Villa 門前等待，並送我們到前枱。當我們從Villa 二樓見到巴士時，已經馬上下樓，但是，當我們到地下時，穿梭巴士已經離開了。最後，要我們自己推著行李走到前枱…..

There is opportunity for improvement The venue is excellent the villas beautiful and the location great. initially we were not warmly welcomed and staff suggested we had been scammed on booking dot com. This was eventually resolved as they had assumed the booking was in my husbands name on not mine. The service in the restaurant was slow even when relatively empty with staff seemingly extra and not anticipating guests needs of water drinks and menus. we had three nights there and this was a regular observation. The restaurant staff while friendly did not share what was not available when bringing the menu - so on ordering we had to reorder on both occasions. The pool and beach service was great and good quality. The breakfast excellent. The staff could be more patient when working with Google translate - we had several incidents that we were patiently trying to resolve and it just got frustrating to resolved. A staff person picked up a key card that was left and we were unable to communicate that it was likely ours. In the gym - we were not able to negotiate its return and on check out we were asked to pay for it. Which we did- it just became easier - as we had not pursued the return with the initial incident. There was Construction happening on site and while the massage are excellent the vibration and hammering was unwelcome distraction We had stayed in several other hotels and staff were far more confident with Google translate. It is a lovely location and we would consider it again

My group just stayed at Royal Hoi An Beachfront Villas and we loved it! The villa is beautiful, spacious, and right by the beach, so we could enjoy the ocean view every morning. The staff is super friendly, and the location is perfect, close to the Ancient Town. We’ll definitely come back!

Very friendly staff with best service, nice facilities, good food, and beautiful resort with private beach access. Swimming pools were beautiful, one looking out to the beach and another in a garden view. Very accommodating staff supporting us to check in early. Many attractive activities to try. Highly recommend and we will be back soon

I visited Hoi An and stayed at Hoi An Royal Beachfront Villas. I love the atmosphere there with beautiful beach and high quality resort. I spent 1 day enjoying my villa, I had a strong impression about Spa which gave me the feeling of relaxation. Moreover, breakfast also matched with my taste and offered me a lot of selections. Resort covers a multitude of activities that made us feel like home. Lastly, shout out for the staff who were very professional and enthusiastic just keep going. I definitely be back next time.