Diani Sea Resort - All Inclusive

Colpito dall'elevato livello di pulizia e igiene in tutto l'hotel. Tutte le aree, comprese quelle pubbliche, erano sempre pulite e ordinate. Ciò trasmette una sensazione di sicurezza e benessere. Il mio soggiorno è stato un successo completo. La combinazione di un servizio eccellente, camere confortevoli e una posizione imbattibile rendono questo hotel una scelta eccezionale. Lo consiglio vivamente e non vedo l'ora della mia prossima visita. Vorrei in particolare sottolineare l'eccezionale dedizione e cordialità del personale di servizio Amani e Abdul e Jakob del team di animazione. Hanno reso il mio soggiorno un'esperienza indimenticabile.

First impressions of the hotel were good, was bright, clean, well maintained. I've stayed at their sister hotel Diani Sea Lodge previously. Staff were all friendly, lots of apprentices learning hospitality. Pool was lovely and the bed comfy. Lots of sun beds and nice dappled shade. Was disappointed with the food, it was the same variations each day with slight tweaks. I started dreading dinner. Would normally miss breakfast, have lunch by the pool and then dinner in the restaurant. The theme nights were better. I can thoroughly recommend Asha Boutique restaurant a few doors up along the beach to your right (will do separate review) Incident with the room and a few safety issues. I woke up to step into water by my bed and my electrical extension lead sitting in it. I could've been electrocuted. The housekeeping staff hadn't checked or emptied the water bottle that the condensate pipe was put into. They sent head housekeeper and then a restaurant manager to deal with who just kept saying sorry. Management didn't take seriously and TUI ignored my complaint Hairdryer in room didn't work, staff brought hairdryer with euro socket and then proceeded to try and force it into the Kenya/UK socket by pushing something into the plug. I wasn't happy as a safety issue and told him so (3 hairdryers later) and reported to management. I reported a number of times the sockets not working or light by the bed not working but not fixed. Often didn't have towels or face cloths. Yes its Africa, but attention to detail needs to be improved. The staff were all lovely and I'll miss my planters wonder. Location was good. Oh and had a number of massages from Priscilla (the punisher as I nicknamed her). Would I stay again.....no, which is disappointing as it takes a lot for me to find fault and complain as I always look on the good side.

Was there for 3 nights after a few days of safaris, perfect ending to a beautiful trip in Kenya. Our stay at the hotel was great. The room was very nice, the food very good at the buffet and at the snack bar. The landscape of the hotel is beautiful along with the pool, and the beach. Overall it was a great stay

Lovely resort in a Pristine location. Clean rooms and attentive, helpful staff. Food was always a delight with fresh, flavourful dishes. Staff went over and above to ensure comfort. They were warm, welcoming and ever smiling. Can't wait to visit again!