Jimmie
9 febbraio 2024
Our room had a fabulous view of the harbor. However there were a few issues in the room: First the floor lamp didn’t work, probably was a light bulb. I reported it and it was fixed. We arrived back after a day of exploring and the tv didn’t work, which it had worked the night before. Went to call the front desk and the phone did not work or even get a dial tone. I went downstairs and the gal behind the counter was obviously on a personal phone call, I could hear young kids screaming in the back ground. I politely asked her what I could do to get the tv working. She told me 3 things and said just let me know. At that time I told her that the telephone didn’t work. She told me that she needed to go out and do a property check in 15 minutes and she would stop by. An hour later we still hadn’t heard from her. This time we called the front desk using our cell phones. She said she would be up in a few. She did come about 15 minutes later and had no clue about the tv. She heard the maintenance guys voice outside in the hallway and got him. It took him several minutes, even disconnected the tv from the wall. He did get it working.
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