Laura R
15 ottobre 2024
We booked their most expensive Deluxe room for a special treat for a wedding we were attending locally. On arrival parking was a issue, if you have a large vehicle it would be extremely difficult to park between some posts they have got. Although understanding why they have them to stop people parking over other peoples spaces they are still not a suitable choice as we struggled to reverse between them in our allocated parking spot and even struggled driving out due to not wanting to hit them while turning the car and not wanting to hit the brick wall infront either. We struggled to find where we were to check in, no signs and there was a bit of a hectic function going on so we felt really confused. Once we did find where we were going a lovely lady greeted us and took us to our room I'm another building. We paid for early check in and late check which was ideal for us and the email updates were very good. First impressions of the room looked nice but once looking a bit more closer I was left feeling a little disappointed, when paying the price we just paid for their best room and early check in and late check out it was a rather expensive one night stay so I would expect everything to be absolutely perfect. Unfortunately there were makeup marks on the carpet which cud easily have been cleaned, a stained chair in my opinion should be removed at that price, dirty marks all over the white painted wall which needed a wipe, mould in both windows which needs removing, window sills not cleaned or dusted, dust over the large metal fan in the corner, filthy mirror in bathroom. What I will say I checked the bed sheets and pillows and they were impeccably clean and the towels. The toilet was clean, typical shower with a bit of black mould and a rust type stain on the tiles. The bed was very comfortable but pillows for us where a bit to soft as our heads literally were like flat on the bed they had sunk that much into the pillows. No noise (but we were the only ones staying there at the time) Had a good night sleep. Shower not the best idea to be open as even if your a couple any steam goes into bedroom which will add to any mould issues and also if one does anything rather smelly then it smells your entire bedroom out, the privacy isn't great as you need to also close the curtains of the window directly opposite the toilet. It's a shame because the room could be at an amazing standard but it's not quite been thought out and you can't charge your phones at your bedside as there's only 2 plugs completely on the opposite side of the room to the bed and no where to put your phones other than the floor while they are charging unless you've brought a extension lead. Breakfast, we were greeted by a lovely lady, very friendly and accomidating. Unfortunately we found once again the value for money was not there. The offerings from the continental didn't look appetising, just cereals that looked like they had been there a while and no pastrys. We had the
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