ZM Valley Resort·MoGan·China

Good for taking beautiful photos for the social media but rather poor user experience. Aesthetics of this place are good, some corners are really charming. Still it is the comfort that we value the most in a hotel as well as the quality service and unfortunately they are not at the same level of the aesthetics. The room is huge but there is no sofa or chairs to sit and chat comfortably, just the two enormous heavy armchairs in the opposite corners of this long room. No mini bar/fridge, very poor lighting at the wash basin, impossible to do makeup. Zero privacy in the wc and shower since there are no actual doors there, just some short saloon style doors hanging in the middle, letting out the water from the shower and odors from the toilet. No hangers for the towels. No bathrobes provided which is strange for the hotel who’s main entertainment facility is the outdoor pool. At the outdoor pool there are very few deck chairs and no umbrellas at all. The communication was poor, mostly over wechat, since the staff speaks basically no English. We have asked twice, in advance, about the vegetarian option for breakfast and still they brought us meat in the breakfast set (only Chinese style food is available). Altogether the experience was rather disappointing. Glad to have booked just one night there. As for the surroundings, there is no access to the bamboo forest behind the hotel or across the road. And beware of the aggressive unleashed dogs in the village across the road if you decide to go for a stroll near the hotel.

Beautiful location, you don’t have to leave the hotel as there is a pool, restaurant, games room and beautiful views. Peaceful. Rooms are beautifully decorated and big. The restaurant has limited but tasty food that changes daily - nice Chinese food! Perfect for a couple of days of complete relaxation!

What a wonderful surprise when we arrived to this place. The rooms are all different and very well decorated. The view of the mountains is terrific and the pool is perfect. The menu at the restaurant is not very long but everything we tasted was truly delicious. The staff went above and beyond to help us finding a driver, selecting locations to visit nearby, booking tables and answering questions we had from CDC. They shared their wechat contact at check in and they were very responsive. We had a wonderful stay, our kids too. We highly recommend this place.

The service was super attentive at this hotel, far better than most hotels I've stayed in. The pool was lovely and clean. The building and decor were creative and nicely done. And our room was very big and comfortable and beautifully decorated. The breakfast was quite good and generous, though it would be nice if they could add a little more variety from day to day (even just cooking the eggs a different way), and the sausage and bacon were definitely Chinese style. Our room also had no door whatsoever on the shower, which I don't understand. Maybe it was artistic, but is there really anyone who wouldn't vastly prefer to have some kind of door on the shower?

Art hotel is beautiful. The grounds are nice however the main road is is a little close. The service is exceptional, we had a person called Charlie help us through our whole stay and he was phenomenal especially in this more tricky times.

Beautiful rooms in a Beautiful setting. The pool is comfortable with some sun loungers. Limited restaurant choices but of high quality. Helpful staff.

Just one word I want to say, Amazing!

此次出行21天，住了18家酒店，芝麻谷最喜歡，沒有之一～預訂前還擔心2017年的酒店會不會設施陳舊了，畢竟我喜歡一年內的新酒店～但是玩了一圈到莫幹山已經進入國慶假期，芝麻谷居然很難得沒有溢價，其他酒店至少兩倍三倍的溢價，芝麻谷跟平日同價～ 本着節約成本的想法訂的這家酒店，沒想到超乎想象，一進大廳就感覺步入了愛麗絲仙境，61個房間61種裝修風格～管家小玉也超nice，幫忙拿行李，帶着我參觀了沒有預訂出去的三個房間，讓我根據自己喜歡的風格選擇入住，很意外～每天注意事項的提醒小玉也是很貼心～♥️ 酒店有三個大草坪，修狗開心壞了，酒店的寵物友好落到實處，而不僅僅是個噱頭～首先寵物沒有清潔費，其次餐廳也可以攜寵，管家小哥哥小姐姐餐廳小哥哥小姐姐抱着我家妹妹各種拍照哈哈哈～ 總之在芝麻谷入住這兩天有種回家的感覺，很舒服，很放鬆，很開心～期待下次還來入住～

朋友推薦的酒店，正好離開學還有幾天，就帶孩子來玩玩。酒店在一個不起眼的路邊，小門進去，裏面別有洞天，是我住過的最美最特別的酒店。管家小玉特別熱情，辦理入住和退房都主動幫我們拿行李。有什麼問題都積極幫忙解決。在酒店餐廳吃了兩頓晚餐，兩個人的套餐，一家三口吃不完，口味也特別好。已經和朋友約好明年的暑假一起去玩！