MainStay Suites Near Denver Downtown

We had a small issue with our room. We were moved to another room in 3 minutes, no kidding! Very kind and understanding staff! Would recommend to anyone!

First room we got was dirty ! Asked to get another room and did. At first it was looking clean but eventually we found a lot of basic things not cleaned. We decided to leave instead.

It has bedbugs!!! I was there for two nights and on my last day there in the morning I looked at the bedbugs in bed and ended up with hives... that was my favorite place when I went to Denver but it's not anymore I won't go back there.....

Guest services were so rude even though I specifically asked for pet friendly they charged me 250 for a pet deposit an when I paid it they put me on the DNR list

Definitely avoid. really nice staff though GENERAL the homeless building is 2 blocks away. you see drugged out zombies, homeless people and extreme poverty in and about the area. i felt extremely unsafe. the accommodation also has questionable guests and it felt very unsanitary (the guests, not the hotel) STAFF staff-wise, they are wonderful! super kind, friendly and amazing. they did their best given what they cannot change (homeless, *****, poverty). they deserve to work in a better hotel. ENVIRONMENT i felt so unsafe, i had to leave USA much earlier and cut the trip short. i definitely do not recommend the city. BREAKFAST Breakfast was free and included but gosh, it's the worst breakfast. It's just sugary food and questionable meat. I think it is standard for USA, perhaps. It was depressing to see obese children munching on these unhealthy sugary food for breakfast. THE SUITE AND BED The suite and bed was fine. Poor lighting but if you're there to sleep, it doesnt matter. The bathroom is poorly designed, and the water pressure is horrible. The soap they provided was also really of poor quality and barely lathers. Bring your own soap if you want to stay here (I always bring my own). The bed was good. Comfortable and soft. I did not try the kitchen but it came with a dishwasher and soap + sponge. That is good service I believe. Overall, avoid.

The area where this hotel is located is rough. Unhoused people hanging around, drug use in public. They use a cleaning product in the room which is so pugnant it made me gag. I thought perhaps the fridge was leaking or something else, and had maintenance come up to check but they assured me it was just their product. Would not stay again