WoodSpring Suites Denton

Horrible place. There was no bathroom door on the bathroom. The toilet and tub were literally out in the middle of the room with no privacy. The front desk said they knew there was no door but they didn’t have any other rooms and refused to do anything to help. The tub had long hairs and unclean.

I will never stay at this hotel again roaches is present it’s not clean, nobody help us checking in late at night because our flight was delayed so we have to get a room to another hotel to stay for the night!! So in general we are very unhappy staying at this hotel!!

There were roaches, people entered the room without knocking, and you better bring toilet paper because if you are there less than 3 weeks they charge for a second roll! One week doesn’t qualify you for a second roll of toilet paper which is the lowest single ply you can get. Also you better bring your own dishes and pots and pans because they don’t provide them with their full kitchen.

Adequate, i guess. There were roaches in the bathroom, the hallways all reeked of skunk, and some shady people were hanging around the front. I wouldnt say family friendly but of you need a bed for the night it will do.

Our stay was poor. We had no remote to the tv. We had no trashcan liners in the bathroom or kitchen, we had one little pillow we had to share. No pots to cook in no soap to take a bath. It was horrible..and we tried calling the number for after hours it didn't work.

We stayed at the Woodspring suites and after being there less than 10 minutes roaches were crawling on the wall and into our food. See attached photos.

Check in had to take photo of I'd and email to hotel, got in room no toilet paper, asked front desk and after 2nd day went out bought my own, shower was a trickle of water. Won't be back

Check in starts at 15:00h. I arrived at 15:40 and A. told me there were no rooms available. I told her I had booked a room for 2 nights. “Oh,” she said. She said she’d get 1 ready for me. I asked how long, she refused to answer. I pressed and she said 45 min., and would phone me when ready. I did not get a call. I called 2 hrs later and the room was finally ready. The guests in the adjacent room kept me up until 2:00, not because they were especially loud but because the walls are so thin they amplified their voices. The bath valve was rigged to prevent turning past halfway, so there was not enough hot water to heat the shower water. So I had to bathe in cold water. The hall was active and loud until the wee hours and bright lights illuminated the room from both the hall and the window. I stuffed toilet paper in my ears and the door’s peephole, and covered my eyes with a black shirt. I asked A. at the front desk for a blanket. She said No. Straight up. Rude. I ran the heater until it was warm enough to not be cold under a sheet then ran the fan to keep the air moving and for white noise. Unless you’re the kind that can sleep through a war, I recommend finding another place to stay.

Room was dirty & uncomfortable. Didn't even stay the night. We moved hotels due to this, but they don't have a refund so don't waste your money like we did.