Hotel in zona Saffet Ersoy Parkı, Denizli

Stayed for 2 nights. Very clean. Standard room size. Mattress is firm and of western size. Beddings/towels are crisp and clean. Has fridge, TV, full sized and vanity mirrors, safe, baggage rack, lounge chair with side table... Location is fantastic. Just in front of the main bus terminal. The train station is about 300 meters. Breakfast buffet is ample and decent. A very good kebab and pide restaurant right at the back of the block. Turkcell dealer close to the hotel and sells sim for tourists at half the price quoted in airport. Look for Ibrahim, a very nice, helpful and friendly hotel staff. In fact, everyone working at this hotel is helpful and polite. A steal for the price.

하루 잠만 잘 목적으로 투숙했습니다. 더 머물지 못해 아쉽습니다. 직원들이 매우 친절해서 감동했습니다. 저렴한 가격에 잘 머물다 가요.

L'hotel e' un po' vecchio, ma tutti i dipendenti sono molto ansiosi e i giovani interessati stanno davvero spendendo il loro lavoro per confortarvi. Congratulazioni per aver organizzato il proprietario dell'hotel in modo così bello.

I am absolutely appalled by the standard of practice of eliminating the risk of Corona virus by this hotel. We came from a very long trip with high expectations of staying and resting at a clean and well known franchise hotel in Turkey. There are posters with information and rules of staying safe with the Corona Virus visible and there was also a disinfectant spray procedure carried out on our luggages. But it is all for show. The staff member had no idea what was being used in the disinfectant spray. Nothing is being genuinely practiced. The hygiene practice was absolutely disgusting. We went into our room to find the floors had not been cleaned. When we tried to contact the reception to notify them, no one had picked up the phone. We also tried the landline contact number a couple of times and again no answer. My husband had to walk down to reception and ask the staff to change our rooms immediately. The staff were not attentive and did not attend to our request immediately. When the staff member had arrived, he took us to the room and didn’t offer to take our multiple luggage’s to the new room. I would not recommend anyone to stay at this hotel. Run as far away as you can!!!

The only complains I can give about this place is that we didn't stay longer. Had we known how much this hotel would exceed our expectations we would have planned a few more days. Driving into the courtyard you instantly feel welcomed and at home. You are greeted by two wonderful pools one is a shallow one for children. It was a little chilly for us to use this time of year but I am sure in the heat of Summer it is absolutely divine. The family that runs this place are wonderful people. We were immediately offered coffee or tea while we waited for our rooms. The rooms are a decent size especially for the price you pay. The bathrooms are beautiful, you have your own little private hamam in your room. Having a disability it was nice to have such a large bathroom space. If needed you could fit a wheelchair into the shower. The bed was very comfortable, and it was very quiet at night. The only thing I would mention is it does get a little chilly at night. I recommend asking someone how to use the heat in your room. There are a few steps to get to the lower level rooms, as well there is a ramp available. Either way, everyone is more than happy to help you manage anything you need. One of the owners, Ismail, was full of recommendations for how to best enjoy the local sites. He is very well traveled and has put a lot of work into learning multiple languages through his travels. If he is not too busy he is a very interesting person to sit and have a conversation with. He even took the kilim (Turkish rug) I bought in Istanbul to speak with someone to see if I would get the same story from the person I bought from. He came back with more information than I originally got, including proper ways to care for it as someone had washed it in hot water previously which caused the colors to run. Ismail did this out of his own curiosity, he is not trying to sell me anything more. There was never any pressure to buy or book anything extra. Just good advice! I honestly can't say enough about this place, the experiences was worth way more than you pay. And the hosting family treat you better than you would get at a hotel for 10 times the price. The matriarch of the family makes a wonderful butter which you can have with your morning breakfast. The location is fantastic, it is a quick drive to the travertine's / ruins, or it is not too far if you want to walk. A beautiful area to go hiking in. The people of the town are amazing. You truly get the vibe of a small town where everybody knows everybody. Good humble kind people. Half of the residents work in the hotel industry and the other half are farmers. Every single person we encountered we're happy to take time to answer any questions. I highly recommend the Shah Sultan Ozturk! I would absolutely stay here again, only I would make sure it was for a longer time next time. Thank you so much Ismail and family for providing a beautiful experience in our travels! My apologies if I mispelled your name.

Stayed as member of group tour. We were given 2 big rooms which were having all facilities including fitness bycycle. Bathroom was big and having nice tub. Breakfast was normal and buffet dinner was so so as it was practically too crowded because of many groups.Hotel is in very isolated place where some industrial buildings are situated. Hotel is good for 3 star category.

De l'extérieur, l'hôtel semble accueillant et agréable. Toutefois, dès notre premier contact avec l'équipe, nous avons été surpris par leur froideur : ils n'ont pas voulu que l'on paye par carte bancaire, en nous disant qu'ils n'avaient pas de lecteur, alors que nous pouvions le voir derrière le comptoir. Ensuite, nous avons été conduits à notre chambre : elle ne possédait pas d'aération, ce qui entraîne une odeur de moisissure constante, en plus d'une humidité très désagréable. Je pense qu'il est d'ailleurs dangereux de rester dans cette atmosphère plusieurs nuits, notamment pour de jeunes enfants. De plus, les matériaux utilisés dans la salle de bain ne sont pas de qualité : le lavabo n'est pas bien vissé et les toilettes évacuent les fluides par un trou situé à côté, et non pas en dessous... Je vous laisse imaginer le problème. Le déjeuner était bon, mais sans plus, que des produits industriels. La piscine n'était pas non plus accessible, mais je ne peux pas m'en plaindre, ça n'est que le début de saison. L'emplacement est très bon, je ne peux pas leur enlever cela. Enfin, nous avons payé le lendemain de notre arrivée : depuis ce moment, aucune politesse, aucun échange, même pas un bonjour ni sourire. Même lors de notre départ, ils ne sont même pas venus au comptoir, mais nous ont juste fixé depuis leur canapé. Je comprends que certains touristes puissent être agaçants et malpolis, que ce métier n'est pas toujours facile, mais je ne comprends pas non plus cette attitude. Enfin bon, le prix n'était pas si élevé, mais je me devais d'écrire ce message pour les familles qui paieront le prix fort cet été et qui feront face à ces dysfonctionnements.

È un hotel moderno e perfetto. Mi sorprende che non sia 5 stelle, perché è uno dei migliori hotel che ho soggiornato in Turchia. Il servizio è grande, un ampio buffet di cibo. Le camere sono grandi e spaziose, e qualunque cosa ne abbia bisogno, l'hotel vi aiuterà con tutto.

The hotel is clean, tge rooms are fantastic. The staff is exemplary. Unfortunately we only stayed 1 night and missed breakfast but the restaurant looked awesome. We left to kusadasi 3 hours away and Unfortunately 1 of our travelers forgot their insulin. The staff safely gathered our medication and put it in a carefully sealed bag, arranged a taxi and had the medication delivered to us in kusadasi 3 hours away. They went above and beyond what any hotel staff would do. I shopped for hotels relentlessly and this looked by far the best and cleanest hotel in the Denizli or pumakalle area and it was. Only 15 minutes from Hieropolis. Even without the medication snafu the service was incredible. çok teşekkür ederim from Bisher