Hotel in zona Çocuk Bahçesi, Denizli

I am absolutely appalled by the standard of practice of eliminating the risk of Corona virus by this hotel. We came from a very long trip with high expectations of staying and resting at a clean and well known franchise hotel in Turkey. There are posters with information and rules of staying safe with the Corona Virus visible and there was also a disinfectant spray procedure carried out on our luggages. But it is all for show. The staff member had no idea what was being used in the disinfectant spray. Nothing is being genuinely practiced. The hygiene practice was absolutely disgusting. We went into our room to find the floors had not been cleaned. When we tried to contact the reception to notify them, no one had picked up the phone. We also tried the landline contact number a couple of times and again no answer. My husband had to walk down to reception and ask the staff to change our rooms immediately. The staff were not attentive and did not attend to our request immediately. When the staff member had arrived, he took us to the room and didn’t offer to take our multiple luggage’s to the new room. I would not recommend anyone to stay at this hotel. Run as far away as you can!!!

My friend and I had an awesome stay at this place just a week ago. Very clean hotel in the center with easy access to the airport by shuttle. The hotel personal is incredible, super friendly and helpful . Breakfast was excellent, food is fresh and delicious;Turkish tea and coffee was provide at all time. Hospitality is beyond believe, you will feel like home! Highly recommend, you will enjoy your stay!!

하루 잠만 잘 목적으로 투숙했습니다. 더 머물지 못해 아쉽습니다. 직원들이 매우 친절해서 감동했습니다. 저렴한 가격에 잘 머물다 가요.

The hotel is clean, tge rooms are fantastic. The staff is exemplary. Unfortunately we only stayed 1 night and missed breakfast but the restaurant looked awesome. We left to kusadasi 3 hours away and Unfortunately 1 of our travelers forgot their insulin. The staff safely gathered our medication and put it in a carefully sealed bag, arranged a taxi and had the medication delivered to us in kusadasi 3 hours away. They went above and beyond what any hotel staff would do. I shopped for hotels relentlessly and this looked by far the best and cleanest hotel in the Denizli or pumakalle area and it was. Only 15 minutes from Hieropolis. Even without the medication snafu the service was incredible. çok teşekkür ederim from Bisher

The only complains I can give about this place is that we didn't stay longer. Had we known how much this hotel would exceed our expectations we would have planned a few more days. Driving into the courtyard you instantly feel welcomed and at home. You are greeted by two wonderful pools one is a shallow one for children. It was a little chilly for us to use this time of year but I am sure in the heat of Summer it is absolutely divine. The family that runs this place are wonderful people. We were immediately offered coffee or tea while we waited for our rooms. The rooms are a decent size especially for the price you pay. The bathrooms are beautiful, you have your own little private hamam in your room. Having a disability it was nice to have such a large bathroom space. If needed you could fit a wheelchair into the shower. The bed was very comfortable, and it was very quiet at night. The only thing I would mention is it does get a little chilly at night. I recommend asking someone how to use the heat in your room. There are a few steps to get to the lower level rooms, as well there is a ramp available. Either way, everyone is more than happy to help you manage anything you need. One of the owners, Ismail, was full of recommendations for how to best enjoy the local sites. He is very well traveled and has put a lot of work into learning multiple languages through his travels. If he is not too busy he is a very interesting person to sit and have a conversation with. He even took the kilim (Turkish rug) I bought in Istanbul to speak with someone to see if I would get the same story from the person I bought from. He came back with more information than I originally got, including proper ways to care for it as someone had washed it in hot water previously which caused the colors to run. Ismail did this out of his own curiosity, he is not trying to sell me anything more. There was never any pressure to buy or book anything extra. Just good advice! I honestly can't say enough about this place, the experiences was worth way more than you pay. And the hosting family treat you better than you would get at a hotel for 10 times the price. The matriarch of the family makes a wonderful butter which you can have with your morning breakfast. The location is fantastic, it is a quick drive to the travertine's / ruins, or it is not too far if you want to walk. A beautiful area to go hiking in. The people of the town are amazing. You truly get the vibe of a small town where everybody knows everybody. Good humble kind people. Half of the residents work in the hotel industry and the other half are farmers. Every single person we encountered we're happy to take time to answer any questions. I highly recommend the Shah Sultan Ozturk! I would absolutely stay here again, only I would make sure it was for a longer time next time. Thank you so much Ismail and family for providing a beautiful experience in our travels! My apologies if I mispelled your name.

Hanno dato 3 locali, nonostante la prenotazione di 2 locali. La stanza era sul primo piano vicino alla piscina, un po' rumoroso, tutte le conversazioni e seduto nel cortile sono sentite. Ci sono un parcheggio per diversi auto. Una notte è rimasto, soprattutto l'hotel non ha guardato. In generale andrà.

Je vous conseille fortement cet appart hotel situe tres proche des travertins de pamukkale. J’ai sejourne en famille avec mes 3 enfants. Chambre tres propre et neuve. Bon petit dejeuner. Hôtel familial. J’y retournerai sans hésiter.

È un hotel moderno e perfetto. Mi sorprende che non sia 5 stelle, perché è uno dei migliori hotel che ho soggiornato in Turchia. Il servizio è grande, un ampio buffet di cibo. Le camere sono grandi e spaziose, e qualunque cosa ne abbia bisogno, l'hotel vi aiuterà con tutto.

Il mio soggiorno nel Pamukkale WhiteHeaven Suite Hotel non era altro che meraviglioso! Il personale ha accolto il tono con un caldo benvenuto, offrendo bevande e frutti freschi al nostro arrivo. Nonostante il nostro check-in tardivo, si sono spinti sopra e oltre, anche offrendo di mandarci in un ristorante vicino per un piacevole pasto. Il ricevitore, un gentiluomo più conosciuto, è diventato il nostro guidatore della zona, condividendo generosamente le idee sulla cultura locale e le cose che fanno e non fanno. migliorare la nostra esperienza globale. Dato il consiglio sull'acqua di copertura, l'hotel ha preso particolare cura di fornire un'abbondanza di acqua potabile con bottiglia, completamente gratuita. L'attenzione ai dettagli continuava con un colazione che superava le aspettative, offrendo una varietà di opzioni deliziose. Durante l'uscita, il personale ha dimostrato di nuovo il loro impegno per un servizio eccellente, non solo per aiutarci a prenotare un taxi, ma anche per darci un bel ricordo, un magnete Pamukkale, un toccamento pensato che ha aggiunto un toccamento speciale alla nostra partenza. In sintesi, l'Hotel Pamukkale WhiteHeaven Suite ha superato le mie aspettative con il suo amichevole personale, generose strutture e un impegno a rendere ogni ospite apprezzato.