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Courtyard Atlanta Decatur Downtown/Emory
4.3/598 Recensioni
Upon arrival there was a young lady at front desk didn't get her name she was beyond friendly n great. I handed her my paper (employee discount paper) she seen that it was two reservations under name which I called reservations to cancel one which I was told it was cancelled but Now NICOLE front desk supervisor came over n instantly begin to be rude not only to me but to the employee. Insinuating my employee discount form was fake .We were give a second floor room . We got to the second floor it smelled like sewage got to the room and there was a bug on the covers I instantly called down to front desk I took a picture because when I called down Nicole was once very rude again but got out room change. Called down the before to see n I can have a late check out Nicole instantly said no. But the when talk to night audit once didn't get his name. He accommodated a check out for 12:00 p.m. which I asked prior. Hotel was great pool was great housekeeping evening shift was awesome most stuff was great n friendly but definitely need to speak to front desk supervisor she is beyond rude to guests and employees.

Domande frequenti

Informazioni di viaggio locali

Prezzo più alto886 €
Prezzo più basso138 €
Numero di recensioni123
Numero di hotel20
Prezzo medio (giorni feriali)271 €
Prezzo medio (fine settimana)272 €