Le Trophée Boutique Hôtel spa Deauville

Needs to be refurbished, no parking facilities nearby.

Pros: location, superior room size. Cons: Price vs Quality. A/C and heater way too noisy. Check in is late at 4:00pm (and not before, even if you call the day before and ask if possible to check in earlier), check out is at 11:30am (and they make sure to let you know at check in that you must leave the room by 11h30). I think, depending on which day you check in and who is checking you in you will probably have a different experience at thisbhotel. It would need more consistency throughout the property and service standards according to what the end goal of the hotel is (luxury, 4stars, or rather I would say a good 3stars). At the end, we expected a luxury hotel, but it's not.

Confortable

It was a decent property for a one night stay. Very close to the beach and walkable to all areas of town. Across from the iconic Hotel Normandy so it was nice to visit but not pay the high prices. No parking on site however free street parking 3 blocks up.

Customer service is non existent. ******* tried to help with the wrong booking by contacting the hotel. But the hotel was so rigid and refused to help. Would never try again this hotel and I wouldn’t recommend it to anyone

Wonderful room, loved the bathtub. The staff was friendly helpful and professional.