Near Yanbian Highway (Waterscape City Resort, Shuolong Town), Daxin, Guangxi, 532314, ChinaDettagli hotel
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1 notte
Recensioni degli ospiti
4.2/5
878 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.4
Strutture e servizi4.0
Servizio4.3
Pulizia4.2
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Tutte le recensioni(878)
Recensioni positive(804)
Recensioni con foto/video(362)
Ambiente di classe(224)
Vista meravigliosa(90)
Vicino alla zona panoramica(77)
Cibo squisito(50)
Reception gentilissima(47)
Ottimo ristorante(45)
Con camere per famiglie(12)
Recensioni negative(74)
Utente ospite
Special Offer Aesthetic Superior Double Bed Room
Soggiorno: dic 2023
Coppia
34 recensione
3.0/5
Pubblicata: 2 gen 2024
The hotel is a little far from Chongzuo but you can hire a Didi for about 380RMB from the chongzuo train station. The hotel is located in a beautiful park where you can take a walk and see the 100 doors (I think it was called) and walk all the way to the border post 3. It's was surreal. Across the river you can see Vietnamese house and people. we waved. a drone showed up we left. To go to the waterfall we walked from the hotel to the tourist center. About a 45 minute walk. Not bad once you get there.
The hotel is old and starting to show the tear. You can tell it was once great but no renovations have been made in forever. The carpet had stains on it. not tiny ones. The little mini balcony was dusty. The bed was big but on the hard side. The towels are frazzling it was unbelievable. The breakfast , if you are not full on on Chinese breakfast its a no no. AND no coffee EVEN though the COFFEE MACHINE looked like it had just been plugged off. sign sating being fixed. come on .It's a 4 diamond rating but it felt more like 2. It's also smaller than it links in the video and pics. There's an awesome restaurant at the entrance on the right. It made a whole lotta difference. Highly reccomend eating here. And we did!Twice. Food was not bad. definitely order the ribs. The staff is nice especially the restaurant lady.
Would I stay again? NO
Traduci
Risposta dalla struttura: Dear guest: Hello! Thank you for staying at Old Kapok Resort and giving us your feedback on your stay. We are very sorry that your stay did not meet your expectations. At present, the hotel has been gradually upgrading and improving the software and hardware of the rooms and restaurants. The hotel management attaches great importance to the room hygiene problem you mentioned, and has made serious investigation and timely rectification. As for the use of the coffee machine in the restaurant, I'm sorry that the waiter did not notice your needs in time to come forward to solve it for you. We will strengthen daily training and strive to make up for the lack of hardware with high-quality service. Thank you for your tolerance and understanding, which is an inspiration and support for our work! Looking forward to your next visit, I wish you a happy life and work
Gabriele
Aesthetic Superior Double Bed Room
Soggiorno: gen 2023
Coppia
6 recensione
4.0/5
Molto buono
Pubblicata: 25 gen 2023
The hotel is located in a suggestive area surrounded by nature, a nice place for a walk! 5 min car to bus station for Detian waterfalls. The room was old style but comfy and clean, we really enjoyed having a hot bath after a day of visiting! Reception personnel were friendly and helpful in organising transportation with a private driver since no taxi seemed to be available in the area. The hotel restaurant offers a wide variety of Chinese delicacies even for breakfast. Recommended for families or couples
Traduci
Risposta dalla struttura: Thank you for your review! We will continue to work on taxi-related business and look forward to your stay again!
MarcelK
Camera Executive (2 letti)
Soggiorno: lug 2022
Viaggio con amici
5 recensione
4.7/5
Fantastico
Pubblicata: 25 lug 2022
Amazing hotel! It really is more like a resort with a lot of things to discover. Unfortunately, probably due to the current pandemic situation, not everything has been in operation. You got a little nice bar for the occasional long-nighter 😅 there and a restaurant with a huge menu of different meals. The restaurant service has been unbelievable quick to serve the fresh cooked dishes. The hotel itself has been quite clean and the service staff always been helpful. Do not expect anyone speaking English thou. The whole surrounding is taken care of with visible passion and still you feel like in the middle of the jungle. If you got some time to spare, walk around the little village outside the hotel and try to find the small beautiful almost historic part of it, still being actively lived in by the locals. Just please always be respectful and cautious not to disturb them in any way.
FYI: if you arrive there by bus from from Nanning (南宁) to DaXin (大新) (the ride itself is absolutely worth it), there are local drivers Infront of the bus station who know how to get to the hotel. Just make sure not to pay more then 250 RMB. Also make sure all your health codes, passports, visas, etc are all in order and quickly handy. After all it is a border region and the are a lot of checkpoints to pass through. That's no time to mess up anything.
Traduci
6/7
Risposta dalla struttura: Dear friend! First of all, thank you very much for choosing to stay in our hotel. Our hotel is located on the Bank of the Guichun River, the Guichun River between China and Vietnam. The tributaries of the Guichun river flow through the scenic spot like a network. There are flowing water in the four seasons, and kapok Wisteria is red and purple in spring. The lion mountain climbs to a foreign land for harvest, the flower sea roams for camping, the border river rides for rice, and the night sleeps for old kapok. We look forward to meeting you next time. I wish you every success in your work!
Niklas
Aesthetic Superior Twin Room
Soggiorno: dic 2022
Viaggio con amici
2 recensione
3.2/5
Pubblicata: 8 gen 2023
Good value for money. Breakfast is okay and rooms are clean. No facilities around and only mandarin speaking service but very friendly!
Traduci
Risposta dalla struttura: Thank you for your comments, we will strengthen the staff's English training and the development of surrounding facilities, looking forward to your next visit!
Utente ospite
Aesthetic Superior Double Bed Room
Soggiorno: giu 2022
Solo
5 recensione
4.5/5
Ottimo
Pubblicata: 23 giu 2022
The hotel is nestled into the Kapok Scenic Area gardens, and the landscaping is as serene as it is stunning. Buying a ticket and catching the tour bus for Detian waterfall required hiking down the mountain, but the hike offered beautiful vistas. My room was very comfortable. The complimentary breakfast was satisfactory. I was delighted to discover the room had both a small balcony and a wooden bathtub. The concierge was very helpful, and connected me with a personal driver to take me back into Daxin city, who patiently helped me through a Covid-19 testing requirement issue.
Traduci
Risposta dalla struttura: thank you!
bijie0406
Artist's Courtyard Seres Style 12, One-Bedroom With One-Living Room
Risposta dalla struttura: 非常感謝您對我們的正面評價和對服務的認可!我們特別高興聽到您對酒店設施、餐飲以及服務的正面反饋。針對您提及的客房裝修,我們已將您的建議轉達給相關部門,並將在近期推出時尚簡約風格的客房升級計劃,確保滿足客人的期望。關於房間類型更改的需求,我們將竭誠協助,提供更為符合您期待的住宿體驗。再次感謝您的寶貴意見,期待您的下次光臨,我們致力於提供更加卓越的服務!
Risposta dalla struttura: 非常感謝您的美好評價和細緻分享!您的滿意是我們最大的榮幸。關於房間的舒適度與寧靜,我們承諾定期維護與更新,確保每位客人都能享受到完美的休息時光。對於酒店環境和園區的魅力,我們將持續提升景觀設計與配套設施,讓賓客享受更豐富的自然體驗。希望我們能再次為您創造出美好的一週時光,歡迎您隨時回訪,期待在界碑、山水間與您再次相遇。再次感謝您寶貴的意見與支持!
Risposta dalla struttura: 非常感謝您對我們酒店的正面評價,尤其對周邊景點和沉穩服務的認同,使我們倍感欣慰!您的寶貴意見也是我們珍貴的財富,讓我們更明確地知道哪些方面做得好,哪些需要繼續改進以滿足您的更高期待。關於酒店的老化,我們已着手進行階段性翻修,以帶來更現代感的入住體驗。反饋您的健康早餐與熱情服務的反饋,這兩方面一直是我們工作的重點,接下來我們會繼續提升,確保質量與服務保持一致。希望有機會再次為您與家人提供一個更好的出行休息之選。再次感謝您的支持與包容,歡迎您隨時回訪!
Risposta dalla struttura: 感謝您的反饋,很高興聽到您對德天老木棉度假酒店高度評價,對於園區大、生態環境好和房間面積大這些優點我們深感自豪。關於前台的步行距離,我們會考慮優化接待流程,比如提供行李快遞服務,讓您更便捷地入住。針對房間陳設略顯老舊的問題,我們正在逐步更新房間設施,以提供更舒適的住宿體驗。感謝您的理解與支持,期待再次為您服務。
queenie_zhang
Artist's Courtyard Shuimu Qinghua Duplex Two-Bedroom With One-Living Room
Risposta dalla struttura: 尊敬的客人,感謝您的評論和反饋。我們很高興您欣賞酒店的獨特位置與周邊景色,那確實為您的旅程增添了不少樂趣。關於網絡問題,我們對此感到十分抱歉,我們知道優質網絡對於現代旅行者至關重要。我們已立即採取行動,正在與網絡服務供應商緊密合作,以儘快解決此問題。您的滿意是我們最大的追求,我們期待為您提供更完善的服務。再次感謝您的寶貴建議,希望能有機會為您再次提供愉悦的住宿體驗。
Risposta dalla struttura: 非常感謝您對我們酒店的正面評價,我們深感榮幸也很高興您對我們的設施和服務感到滿意。老木棉花園餐廳的廚師團隊對食材的新鮮度和料理的口味都非常重視,很高興您對鐵板黑骨魚也給予了高度評價。關於住宿環境,我們的團隊一直致力於保持房間的乾淨和舒適。再次強調對您體驗的認可,我們誠摯地期待您能再次光臨,期待帶着您的家人共享更多美好時刻。我們將會繼續努力,為您提供更優質的服務和環境。再次感謝您,您的滿意是我們不變的追求和動力。
Risposta dalla struttura: 非常感謝您的滿意和肯定!很高興您對房間細節、工作人員服務以及綠園體驗感到滿意,尤其對電瓶車服務和遊覽中越842號界碑的特別體驗表示讚賞。您的選擇與反饋對我們非常重要,我們將繼續保持高標準的服務和環境維護,以確保每一位到訪的賓客都能享受到超值的體驗。再次感謝您的好評,期待您的下次光臨,為您營造更多難忘的美好回憶。
Risposta dalla struttura: 感謝您對我們酒店的正面評價,我們深感榮幸。“老酒店”意味着豐富的歷史積澱與傳承,這也是我們品牌值得信賴的原因之一。您提到的環境、裝修風格得到了您的認可,我們深感欣慰。對於您提及的蚊蟲問題,我們已加強了對酒店各項設施的消毒和維護工作,並在房間內提供防蚊用品,以提高您的入住體驗。酒店早餐的豐富與美味是我們團隊持續努力的方向,我們會繼續優化菜單,滿足更多客人的需求。前台服務的積極反饋是對我們團隊工作的肯定,我們將繼續培訓,提升服務質量。對於您凌晨九點收到的迎賓水果,希望它能帶給您一份驚喜與愉悦。再次感謝您的寶貴意見,您的滿意是我們前行的動力。我們期待着有機會再次為您服務。
Risposta dalla struttura: 尊敬的客人,您的滿意是我們最大的榮幸!感謝您對我們的熱情點評,我們深感榮幸。未來的出行,我們承諾始終關注顧客需求,提供更透明、便捷的預訂服務。再次感謝您對老木棉酒店的支持與認可,期待您下次光臨,繼續與我們共享美好時光。酒店全體員工祝您生活愉快,期待在未來的某天再次見到您,共享我們的美食、温暖與獨特風情。
Risposta dalla struttura: 非常感謝您的精彩點評,很高興您對我們的房間歷史氛圍、古典風格、以及提供的温馨服務和便捷地理位置感到滿意。關於早餐券的贈送,今後我們會更加精確地為客人提供個性化的服務體驗。對於有小朋友們的家庭,我們將努力提供更多適合小童的便利設施和服務。希望再次能有機會為您提供服務,讓您的旅程更加完美。再次感謝您的推薦!