Hotel in zona CCC Park, Darjeeling

Stayed 13th to 14th May 2024 , 3 Rooms As everywhere it is known first experience is the best experience but my Experience in Barsana is very bad with Front Office Team, I booked with Agoda for 6 adults and 1 kid but by mistake room is booked for 3 adults 3 rooms. My brother requested them to give rooms key till agoda reverts back or else I will pay the amount they asked for 3000 rs in the morning but they denied to give me the key , issues was more we travelled for 7 hours and for with females and kids. my question is when I already paid for 3 rooms for 3 adults they would have allowed atleast 3 person if not 6 but they denied. why after paying Rs 9100 they have not given me the Key. I never been to any star hotel which ask complete payments before checkin, advance is still ok even I paid for 3 rooms and. 3 adults but this hotel asked 100% of Rs 3000 payments to give me a key for extra 3 person. it was very embarassing situation while travelling with a family almost waited for 1 hours to get the key only after Agoda replied to pay 500 person + GST to be paid for each extra person. after getting a room mosquitos not allowed to sleep in the night due to early morning checked out stayed only for 8 hours paid almost 11k for 3 rooms. Overall ambience of Hotel ,food , rooms ambience , Location , staff in Restaurent was very good.

Peaceful stay, the place who want to stay away from crowd. Food needs some improvement, also like other comparable hotels/ resorts breakfast should be in the form of buffet with more varieties, it is new property & may be started very soon.

It was one of my best stay experiences recently. Location: The location is very near to Darjeeling railway station - about 300m. Mall road is about 1-2 km away, that should about 20 minutes on foot; besides, cab is available from railway station - costs around 300 INR to Mall road. I will give the location 8/9 out of 10. Rooms: I had booked Kanchenjunga View Suite. The room was spacious and had a wonderful mountain view. There was a decent sized balcony overlooking the mountain and the valley, with sitting arrangements. The room had a large screen TV unit with OTTs installed. The room decor was impressive as well with good lighting. The room had all required amenities such as heater, centralized ac, electric kettle, wadrobe, study table, attached bathroom - clean and spacious, etc. I will rate room 9 out of 10. Cleanliness: I was very impressed by the cleanliness and the housekeeping. The housekeeping staff takes great effort to keep the hotel clean, and that deserves a shout-out. I would rate 9.5 on cleanliness. Hospitality: Everyone at the hotel is so friendly and polite that it is a delight to interact with them. They never forget to greet a guest whenever they meet in the hallway or in the lobby. They are very professional and provide exemplary service. I would rate 10 out of 10 on hospitality. Food: The restaurant is called Grains and is a pure veg restaurant. It might be a disappointment for non-veg lovers, but after experiencing a 4-day stay, I would say I have no regret. It is rather a delight. The quality of the food, even though all veg, is excellent. It also has a decent choice of menu. The breakfast is delicious and has a very good spread. I liked the breakfast so much so that it was too an attraction for me. Even though it is pure veg, I still had a great dining experience. Every evening, there is a live performance event and a buffet dinner at the restaurant. I would rate food experience 8 out of 10. Overall, it was a wonderful stay and a customer's delight. I am eagerly looking forward to staying in this hotel when I visit Darjeeling again. I would rate the hotel 9 out of 10.

Uno dei migliori hotel a Darjeeling per soggiornare tra le belle montagne, la vista sulle colline/montagna dal balcone della finestra è anche fantastica. Il cibo è anche eccellente. Tutti i membri del personale sono molto amichevoli e cooperative. Il pacchetto turistico dall'hotel è anche fantastico.

I stayed in this hotel in March 2023. When I reached hotel and got worm welcome, fell well . Room was small but well managed and almost everything available and clean. Food was awesome and they served very decently. Hotel is not too far from main road. Most important things of hotel manager and staff behavior are beautiful, which made happy me.